Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Krankenhaus"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Employees' service recovery ef...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Krankenhaus
Consumer behaviour
11
Konsumentenverhalten
11
Customer satisfaction
8
Kundenzufriedenheit
8
Dienstleistungsqualität
7
Service quality
7
Beziehungsmarketing
6
Emotion
6
Relationship marketing
6
Customer service
5
Kundenservice
5
Customer-related outcomes
3
Arbeitsverhalten
2
Behinderte
2
Consumer vulnerabilities
2
Deaf employees
2
Dienstleistungssektor
2
Dining in the dark
2
Disabilities
2
Disability inclusion
2
Disabled employees
2
Disabled persons
2
Discrimination
2
Einzelhandel
2
Emotional labor
2
Flirting
2
Hospital
2
Organizational behaviour
2
People with disabilities
2
Quality of life
2
Retail trade
2
Service
2
Service industry
2
Stress
2
Transformative service research
2
Verhalten in Organisationen
2
Work behaviour
2
Work stress
2
Workforce diversity
2
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Medler-Liraz, Hana
2
Seger-Guttmann, Tali
2
Published in...
All
International journal of hospitality management
1
Journal of retailing and consumer services
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The joint effect of flirting and emotional labor on customer service-related outcomes
Medler-Liraz, Hana
;
Seger-Guttmann, Tali
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012502728
Saved in:
2
Hospitality service employees' flirting displays : emotional labor or commercial friendship?
Seger-Guttmann, Tali
;
Medler-Liraz, Hana
- In:
International journal of hospitality management
73
(
2018
),
pp. 102-107
Persistent link: https://www.econbiz.de/10011886699
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
