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Are your customers being served? : how to boost profits by delivering exceptional customer service
Rowson, Pauline - 2007
Persistent link: https://www.econbiz.de/10004072349
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Coordinate implementation of customer service strategies
Jackson, Pamela - 2003
Persistent link: https://www.econbiz.de/10004508496
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Strategies for banking the unbanked : a global market opportunity
Cain, Ray - 2007
Persistent link: https://www.econbiz.de/10004544779
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Customer service : building successful skills for the twenty-first century
Lucas, Robert William - 2005 - 3. ed.
Persistent link: https://www.econbiz.de/10004383172
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Measuring customer service effectiveness
Cook, Sarah - 2004
Persistent link: https://www.econbiz.de/10004663328
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Customer service : empowerment and entrapment
Sturdy, Andrew (contributor) - 2001
Persistent link: https://www.econbiz.de/10004725507
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Deliver outstanding customer service : gain and retain customers and stay ahead of the competition
Nash, Susan; Nash, Derek - 2002 - 2. ed.
Persistent link: https://www.econbiz.de/10004775664
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Serve them right : a guide to British customer service
Poppleton, Gregor - 2005
Persistent link: https://www.econbiz.de/10004843767
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What to say to a porcupine : 20 humorous tales that get to the heart of great customer service
Gallagher, Richard S. - 2008
Persistent link: https://www.econbiz.de/10004910657