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~subject:"Kundenintegration"
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Kundenintegration
Consumer behaviour
35
Konsumentenverhalten
34
Customer satisfaction
24
Kundenzufriedenheit
23
Dienstleistungsqualität
21
Service quality
21
Beziehungsmarketing
18
Relationship marketing
18
Arbeitsverhalten
12
Work behaviour
12
Customer citizenship behavior
6
Dienstleistungssektor
6
Service industry
6
South Korea
6
Südkorea
6
service quality
6
Customer integration
5
Customer value
5
Regression analysis
5
Arbeitskräfte
4
Customer service
4
Emotion
4
Kundenservice
4
Kundenwert
4
Loyalty program
4
Regressionsanalyse
4
SERVQUAL
4
Social exclusion
4
Theorie
4
Theory
4
Workforce
4
customer satisfaction
4
Altruism
3
Altruismus
3
Arbeitszufriedenheit
3
Betriebsklima
3
Brand image
3
Caring climate
3
Dysfunctional customer behavior
3
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4
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1
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4
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4
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1
Fallstudie
1
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English
5
Author
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Yi, Youjae
4
Gong, Taeshik
3
Choi, Jin Nam
1
Jeon, Seongun
1
Nataraajan, Rajan
1
Park, Chulwon
1
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Journal of business research : JBR
2
European journal of marketing : EJM
1
International journal of hospitality management
1
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ECONIS (ZBW)
5
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1
Customer participation and citizenship behavioral influences on employee performance, satisfaction, commitment, and turnover intention
Yi, Youjae
;
Nataraajan, Rajan
;
Gong, Taeshik
- In:
Journal of business research : JBR
64
(
2011
)
1
,
pp. 88-96
Persistent link: https://www.econbiz.de/10008806328
Saved in:
2
Customer value co-creation behavior : scale development and validation
Yi, Youjae
;
Gong, Taeshik
- In:
Journal of business research : JBR
66
(
2013
)
9
,
pp. 1279-1284
Persistent link: https://www.econbiz.de/10009756054
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3
Effects of task complexity on creative customer behavior
Gong, Taeshik
;
Choi, Jin Nam
- In:
European journal of marketing : EJM
50
(
2016
)
5/6
,
pp. 1003-1023
Persistent link: https://www.econbiz.de/10011529748
Saved in:
4
Customer value creation behavior
Yi, Youjae
-
2014
Persistent link: https://www.econbiz.de/10010350122
Saved in:
5
Co-creation of background music : a key to innovating coffee shop management
Jeon, Seongun
;
Park, Chulwon
;
Yi, Youjae
- In:
International journal of hospitality management
58
(
2016
),
pp. 56-65
Persistent link: https://www.econbiz.de/10011581385
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