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~subject:"Kundenintegration"
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Kundenintegration
Innovation
46
Bundling strategy
41
Leistungsbündel
41
Dienstleistungssektor
38
Service industry
38
Manufacturing industries
36
Services
36
Dienstleistung
33
Dienstleistungsqualität
30
Service quality
30
Beziehungsmarketing
27
Business model
27
Geschäftsmodell
27
Relationship marketing
27
Business services
26
Industrie
26
Innovationsmanagement
26
Unternehmensdienstleistung
26
Innovation management
24
Service innovation
22
Sweden
22
Schweden
21
Service-dominant logic
20
Value creation
19
Betriebliche Wertschöpfung
18
Service management
18
Service-Dominant Logic
18
Customer integration
16
Dienstleistungsmanagement
16
Dienstleistungsinnovation
15
Switzerland
15
Customer satisfaction
14
Digitalisierung
14
Digitization
14
Organisatorischer Wandel
14
Organizational change
14
Consumer behaviour
13
Italy
13
Lieferantenmanagement
13
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Undetermined
2
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Article
16
Book / Working Paper
1
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Article in journal
9
Aufsatz in Zeitschrift
9
Aufsatz im Buch
6
Book section
6
Aufsatzsammlung
1
Case study
1
Collection of articles of several authors
1
Fallstudie
1
Sammelwerk
1
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Language
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English
16
German
1
Author
All
Edvardsson, Bo
16
Tronvoll, Bård
4
Witell, Lars
4
Firth, Robert
2
Gustafsson, Anders
2
Kristensson, Per
2
Ng, Gloria
2
Xu, Yingzi
2
Anderson, Laurel
1
Andreassen, Tor Wallin
1
Brodie, Roderick J.
1
Choo, Zhi Min
1
Colurcio, Maria
1
Dickson, Duncan
1
Enquist, Bo
1
Ford, Robert C.
1
Holmlid, Stefan
1
Hull, Frank
1
Jouny-Rivier, Elodie
1
Kleinaltenkamp, Michael
1
Lervik-Olsen, Line
1
Marshall, Roger
1
Matthing, Jonas
1
McHugh, Patricia
1
Meiren, Thomas
1
Min, Choo Zhi
1
Paiola, Marco
1
Reynoso, Javier
1
Sandén, Bodil
1
Schäfer, Adrienne
1
Sebastiani, Roberta
1
Storey, Chris
1
Wetter Edman, Katarina
1
Windahl, Charlotta
1
Åkesson, Maria
1
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Published in...
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Journal of service management
3
International journal of quality and service sciences
2
Involving customers in new service development
2
The journal of services marketing
2
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
Designing for service : key issues and new directions
1
Exploring knowledge-intensive business services : knowledge management strategies
1
Marketing theory
1
Organizational dynamics : a quarterly review of organizational behavior for professional managers
1
Series on technology management
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The service industries journal
1
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Source
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ECONIS (ZBW)
16
OLC EcoSci
1
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1
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17
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1
Innovation and co-production in computer services : the case of complex software solutions in the fashion and retail industry in Italy
Paiola, Marco
- In:
Exploring knowledge-intensive business services : …
,
(pp. 137-154)
.
2012
Persistent link: https://www.econbiz.de/10009547464
Saved in:
2
Involving customers in new service development
Edvardsson, Bo
(
ed.
)
-
2006
Persistent link: https://www.econbiz.de/10003333084
Saved in:
3
Kundenintegration in der Dienstleistungsentwicklung : Erfahrungen aus Schweden
Edvardsson, Bo
;
Gustafsson, Anders
;
Witell, Lars
- In:
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
,
(pp. 29-40)
.
2011
Persistent link: https://www.econbiz.de/10008908837
Saved in:
4
Customer integration in service innovation
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
- In:
The handbook of innovation and services : a …
,
(pp. 301-317)
.
2010
Persistent link: https://www.econbiz.de/10003953576
Saved in:
5
New service development : learning from and with customers
Sandén, Bodil
;
Matthing, Jonas
;
Edvardsson, Bo
- In:
Involving customers in new service development
,
(pp. 99-126)
.
2006
Persistent link: https://www.econbiz.de/10003593206
Saved in:
6
Customer and supplier involvement in new service development
Hull, Frank
;
Edvardsson, Bo
;
Storey, Chris
- In:
Involving customers in new service development
,
(pp. 281-312)
.
2006
Persistent link: https://www.econbiz.de/10003593827
Saved in:
7
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
8
Why is service-dominant logic based service system better?
Edvardsson, Bo
;
Ng, Gloria
;
Min, Choo Zhi
;
Firth, Robert
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 171-190
Persistent link: https://www.econbiz.de/10009768459
Saved in:
9
Having a strategy for new service development : does it really matter?
Edvardsson, Bo
;
Meiren, Thomas
;
Schäfer, Adrienne
; …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 25-44
Persistent link: https://www.econbiz.de/10009728604
Saved in:
10
Managing the innovation co-creation challenge : lessons from service exemplars Disney and IKEA
Ford, Robert C.
;
Edvardsson, Bo
;
Dickson, Duncan
; …
- In:
Organizational dynamics : a quarterly review of …
41
(
2012
)
4
,
pp. 281-290
Persistent link: https://www.econbiz.de/10009667014
Saved in:
1
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