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Kundenservice
Dienstleistungsqualität
5
Hotel industry
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Hotellerie
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Service quality
5
Customer satisfaction
4
Kundenzufriedenheit
4
Taiwan
4
Consumer behaviour
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Hospitality
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Innovative service
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Konsumentenverhalten
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SMART SWOT
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Service robots
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Agrotourismus
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Bed and breakfast
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Black soybean
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Customer service
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Dienstleistung
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Dienstleistungssektor
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Exit strategy
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Functional food
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Grounded theory
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Holiday behaviour
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Hospital
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Human resource development
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Innovation
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Japan
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Kano-model
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Krankenhaus
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Market segmentation
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Marktsegmentierung
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Personalentwicklung
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Quality function deployment (QFD)
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Quality management
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Qualitätsmanagement
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Robot
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Kuo, Chun-min
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International journal of hospitality management
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The managerial implications of an analysis of tourist profiles and international hotel employee service attitude
Kuo, Chun-min
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 302-309
Persistent link: https://www.econbiz.de/10003855493
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