//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Kundenservice"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Not quite paradise: Inadequaci...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Kundenservice
Human Resource Management
6
Personalmanagement
6
Dienstleistung
5
Dienstleistungsqualität
5
Dienstleistungssektor
5
Service industry
5
Service quality
5
Services
5
Beziehungsmarketing
4
Capital income
4
Customer satisfaction
4
Kapitaleinkommen
4
Kundenzufriedenheit
4
Relationship marketing
4
Theorie
4
Theory
4
Börsenkurs
3
Consumer behaviour
3
Cross-cultural management
3
Customer service
3
Dienstleistungsmanagement
3
Forschung
3
Interkulturelles Management
3
Konsumentenverhalten
3
Portfolio selection
3
Portfolio-Management
3
Research
3
Service management
3
Share price
3
Tourism
3
Tourismus
3
Aktienmarkt
2
Anforderungsprofil
2
Auslandsaufenthalt
2
Bibliometrics
2
Bibliometrie
2
Employees
2
Erfolgsfaktor
2
Expatriate assignment
2
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Aufsatz im Buch
1
Book section
1
Language
All
English
3
Author
All
Bowen, David E.
3
Andreassen, Tor W.
1
De Keyser, Arne
1
Kunz, Werner
1
Larivière, Bart
1
Pugh, S. Douglas
1
Sirianni, Nancy J.
1
Voss, Christopher A.
1
Wünderlich, Nancy V.
1
more ...
less ...
Published in...
All
Human resource management review
1
Journal of business research : JBR
1
The Routledge companion to strategic human resource management
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Linking human resource management and customer outcomes
Bowen, David E.
;
Pugh, S. Douglas
- In:
The Routledge companion to strategic human resource …
,
(pp. 502-518)
.
2009
Persistent link: https://www.econbiz.de/10003782904
Saved in:
2
The changing role of employees in service theory and practice : an interdisciplinary view
Bowen, David E.
- In:
Human resource management review
26
(
2016
)
1
,
pp. 4-13
Persistent link: https://www.econbiz.de/10011429245
Saved in:
3
"Service Encounter 2.0" : an investigation into the roles of technology, employees and customers
Larivière, Bart
;
Bowen, David E.
;
Andreassen, Tor W.
; …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 238-246
Persistent link: https://www.econbiz.de/10011745302
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->