Linking human resource management and customer outcomes
David E. Bowen and S. Douglas Pugh
| Year of publication: |
2009
|
|---|---|
| Authors: | Bowen, David E. ; Pugh, S. Douglas |
| Published in: |
The Routledge companion to strategic human resource management. - London [u.a.] : Routledge, ISBN 0-415-77204-4. - 2009, p. 502-518
|
| Subject: | Personalmanagement | Human Resource Management | Beziehungsmarketing | Relationship marketing | Kundenservice | Customer service | Strategisches Management | Strategic management | Theorie | Theory |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003782904