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Switching intentions : a case of Saudi Arabian hypermarkets

Jabeen, Samrena; Abu Bakar bin Abdul Hamid; Ur Rehman, Saif - In: International journal of economics and financial issues … 5 (2015) 1, pp. 215-222

Persistent link: https://www.econbiz.de/10011661399

Consumer perceptions and responsiveness toward CSR activities : a sectoral outlook

Aydın, Hatice - In: Ethics, social responsibility and sustainability in …, (pp. 45-63). 2019

Persistent link: https://www.econbiz.de/10012104159

Designing Facebook publications focused on hotel customer experience : how to improve brand attitude and booking intention

Gómez-Suárez, Mónica; Veloso, Mónica - In: Brand, Label, and Product Intelligence : Second …, (pp. 247-258). 2022

Persistent link: https://www.econbiz.de/10013338086

Nonlinear impact of online retail characteristics on customer satisfaction and loyalty

Tontini, Gerson; Silva, Júlio Cesar da; Beduschi, … - In: International journal of quality and service sciences 7 (2015) 2/3, pp. 152-169

Persistent link: https://www.econbiz.de/10011400401

Satisfaction of individual mobile phone users in Spain

Gijón, Covadonga; Garín-Muñoz, Teresa; Pérez … - In: Telecommunications policy : the international journal … 37 (2013) 10, pp. 940-954

Persistent link: https://www.econbiz.de/10010353748

Exploring the mediating role of affective and cognitive satisfaction on the effect of service quality on loyalty

Hartono, Markus; Raharjo, Hendry - In: Total quality management & business excellence : an … 26 (2015) 9/10, pp. 971-985

Persistent link: https://www.econbiz.de/10011440757

Customer Loyalty on Internet Protocol Television (IPTV) in Thailand

Srinuan, Chalita; Srinuan, Pratompong - 2015

This study aims to investigate the customer loyalty on Internet Protocol Television (IPTV) in Thailand. Data were collected from the accidental sampling which consists of 400 IPTV customers in Bangkok through the self-administered questionnaire in 2014. Descriptive statistics, including...

Persistent link: https://www.econbiz.de/10011526290

Quality evaluation of group-buy websites

Yu, Zhuoxi; Wu, Yanqing; Zhao, Zhiwen - In: Journal of electronic commerce in organizations : the … 14 (2016) 1, pp. 1-10

Persistent link: https://www.econbiz.de/10011529129

Models of customer experience for B2C e-commerce enterprises

Pei, Yilei; Xue, Wanxin; Li, Dandan; Su, Yong - In: Journal of electronic commerce in organizations : the … 14 (2016) 1, pp. 24-33

Persistent link: https://www.econbiz.de/10011529132

An e-commerce customer service robot based on intention recognition model

Peng, Minjing; Qin, Yanwei; Tang, Chenxin; Deng, Xiangming - In: Journal of electronic commerce in organizations : the … 14 (2016) 1, pp. 34-44

Persistent link: https://www.econbiz.de/10011529142