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Mitarbeiterzufriedenheit
Töpfer, Armin - In: Handbuch Kundenmanagement : Anforderungen, Prozesse, …, (pp. 913-923). 2008
Persistent link: https://www.econbiz.de/10003708775
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Malaysian Airlines versus AirAsia : customer satisfaction, service quality and service branding
Adapa, Sujana; Roy, Sanjit - In: Services marketing cases in emerging markets : an asian …, (pp. 67-75). 2017
Persistent link: https://www.econbiz.de/10011537865
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Spatially dispersed employee recovery : an airline case study
Hvass, Kristian A.; Torfadóttir, Embla - In: Journal of air transport management 34 (2014), pp. 65-69
Persistent link: https://www.econbiz.de/10010244601
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The influence of consumer degree of knowledge on consumer behavior : the case of Spanish olive oil
Espejel, Joel; Fandos, Carmina; Flavián Blanco, Carlos - In: Journal of food products marketing 15 (2009) 1, pp. 15-37
Persistent link: https://www.econbiz.de/10003831199
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Consumer post-purchase dissonance on financial services market : case study of Poland
Smyczek, Sławomir - In: Proceedings of the 16th Annual Conference on Marketing …, (pp. 357-373). 2008
Persistent link: https://www.econbiz.de/10003800219
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Cases on consumer-centric marketing management
Jham, Vimi (contributor); Puri, Sandeep (contributor) - 2014
Persistent link: https://www.econbiz.de/10009782412
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Comparing the perceived value of information and entertainment mobile services
Pihlström, Minna; Brush, Gregory J. - In: Psychology & marketing 25 (2008) 8, pp. 732-755
Persistent link: https://www.econbiz.de/10003757431