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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Jordanien
3,537
Jordan
3,510
Tourismusberufe
987
Tourism employees
984
Hotellerie
609
Hotel industry
608
Job satisfaction
335
Arbeitszufriedenheit
333
Berufsbildende Schule
333
Ägypten
329
Israel
279
Egypt
263
Vocational school
256
Service quality
253
Dienstleistungsqualität
250
Syrien
224
Firm performance
221
Unternehmenserfolg
221
Bank
197
Arbeitskräfte
177
Workforce
176
Arbeitsverhalten
170
Work behaviour
170
Syria
165
Employee retention
160
Mitarbeiterbindung
160
Libanon
156
Middle East
155
Customer satisfaction
151
Tunisia
151
Consumer behaviour
150
Tunesien
147
Konsumentenverhalten
145
Mittlerer Osten
142
Beziehungsmarketing
138
Relationship marketing
138
Corporate governance
134
Morocco
133
Corporate Governance
132
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Online availability
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Undetermined
83
Free
17
Type of publication
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Article
142
Book / Working Paper
5
Type of publication (narrower categories)
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Article in journal
140
Aufsatz in Zeitschrift
140
Aufsatz im Buch
2
Book section
2
Conference paper
1
Konferenzbeitrag
1
Language
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English
147
Author
All
Akroush, Mamoun N.
8
Al-Hawary, Sulieman Ibraheem Shelash
7
Al-Refaie, Abbas
3
Alrawadieh, Zaid
3
Karatepe, Osman M.
3
Nawafleh, Sahem
3
Abu-Lail, Bayan N.
2
Abu-Shanab, Emad
2
Abuamoud, Ismaiel
2
Al Khasawneh, Mohammad Hamdi
2
Al-Haddad, Shafiq
2
Al-nassar, Bilal Ali Yaseen
2
Alrousan, Ramzi Mahmoud
2
Anber Abraheem Shlash Mohammad
2
Brewster, Zachary W.
2
Cobanoglu, Cihan
2
Dinçer, Mithat Zeki
2
Han, Heesup
2
Hewagama, Gayani
2
Hutchison, Ann
2
Hwang, Jinsoo
2
Hyun, Sunghyup Sean
2
Ibrahim, Amal
2
Kim, Seongseop
2
Lee, JungHoon
2
Mahadin, Bushra K.
2
Main, Naser Alolayyan
2
Mukattash, Ibrahim
2
Orlowski, Marissa
2
Slevitch, Lisa
2
Sweis, Rateb J.
2
AL-Rousan, Ramzi
1
Abbad, Muneer
1
Abdul-Latif, Samshul-Amry
1
Aboyasin, Naser
1
Abu ElSamen, Amjad A.
1
Abu Ghoush, Qais
1
Abu Taleb, Rand
1
Abu-Doleh, Jamal Daoud
1
Abu-El Samen, Amjad A.
1
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International journal of hospitality management
21
International journal of productivity and quality management : IJPQM
9
International journal of contemporary hospitality management
6
Journal of hospitality marketing & management
5
The journal of services marketing
5
Cogent business & management
4
International journal of electronic customer relationship management : IJECRM
4
Journal of management research
4
International journal of electronic marketing and retailing : IJEMR
3
International journal of leisure and tourism marketing : IJLTM
3
Inventi impact: service sector
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of travel and tourism marketing
3
Tourism management perspectives : TMP
3
Global business and finance review
2
International journal of business excellence
2
International journal of business innovation and research
2
International journal of internet marketing and advertising : IJIMA
2
International journal of services and operations management
2
Journal of business research : JBR
2
Journal of information & knowledge management : JIKM
2
Journal of open innovation : technology, market, and complexity
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Quality management journal : QMJ
2
Tourism management : research, policies, practice
2
Tourism review : the official journal of the AIEST
2
Administrative Sciences : open access journal
1
Asian journal of marketing : the official journal of the Marketing Institute of Singapore
1
Bizinfo (Blace) : časopis iz oblasti ekonomije menadžmenta i informatike
1
Competitiveness review : an international business journal incorporating Journal of global competitiveness
1
International journal of business information systems : IJBIS
1
International journal of business performance and supply chain modelling : IJBPSCM
1
International journal of commerce and management
1
International journal of e-business research : an official publication of the Information Resources Management Association
1
International journal of economics and business research
1
International journal of economics and finance
1
International journal of hospitality & tourism administration
1
International journal of intelligent enterprise : IJIE
1
International journal of management and network economics : IJMNE
1
International journal of management practice : IJMP
1
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ECONIS (ZBW)
147
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1
Relationship between the star and the hotel service guarantees of customer satisfaction
Aslinda Mohd Shahril
;
Yuhanis Abdul Aziz
;
Mohhidin Othman
; …
- In:
International journal of economics and finance
7
(
2015
)
4
,
pp. 82-88
Persistent link: https://www.econbiz.de/10010515843
Saved in:
2
Linkage between frontline employee service competence scale and customer perceptions of service quality
Wu, Yu-Chi
;
Tsai, Chin-Shih
;
Hsiung, Hsiao-Wen
;
Chen, …
- In:
The journal of services marketing
29
(
2015
)
3
,
pp. 224-234
Persistent link: https://www.econbiz.de/10011308998
Saved in:
3
Understanding pay satisfaction : the impacts of pay satisfaction on employees' job engagement and withdrawal in deluxe hotel
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
International journal of hospitality management
48
(
2015
),
pp. 22-26
Persistent link: https://www.econbiz.de/10011341604
Saved in:
4
High-performance work practices, career satisfaction, and service recovery performance : a study of flight attendants
Karatepe, Osman M.
;
Vatankhah, Sanaz
- In:
Tourism review : the official journal of the AIEST
70
(
2015
)
1
,
pp. 56-71
Persistent link: https://www.econbiz.de/10011344501
Saved in:
5
Correlates of nonwork and work satisfaction among hotel employees : implications for managers
Yavas, Ugur
;
Karatepe, Osman M.
;
Babakus, Emin
- In:
Journal of hospitality marketing & management
22
(
2013
)
3/4
,
pp. 375-406
Persistent link: https://www.econbiz.de/10009767985
Saved in:
6
An exploratory examination of supervisor undermining, employee involvement climate, and the effects on customer perceptions of service quality in quick-service restaurants
Mathe, Kimberly
;
Slevitch, Lisa
- In:
Journal of hospitality & tourism research : JHTR ; the …
37
(
2013
)
1
,
pp. 29-50
Persistent link: https://www.econbiz.de/10009772556
Saved in:
7
Examining the spillover effect of frontline employees' work-family conflict on their affective work attitudes and customer satisfaction
Zhao, Xinyuan
;
Mattila, Anna S.
- In:
International journal of hospitality management
33
(
2013
),
pp. 310-315
Persistent link: https://www.econbiz.de/10009746354
Saved in:
8
The role of server-patron mutual disclosure in the formation of rapport with and revisit intentions of patrons at full-service restaurants : the moderating roles of marital status...
Hwang, Jinsoo
;
Kim, Samuel Seongseop
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
33
(
2013
),
pp. 64-75
Persistent link: https://www.econbiz.de/10009746514
Saved in:
9
Refreshing hotel satisfaction studies by reconfiguring customer review data
Zhou, Lingqiang
;
Ye, Shun
;
Pearce, Philip
;
Wu, Mao-ying
- In:
International journal of hospitality management
38
(
2014
),
pp. 1-10
Persistent link: https://www.econbiz.de/10010364611
Saved in:
10
Effects of recovery experiences on hotel employees' subjective well-being
Lee, Kwang-Ho
;
Choo, Seung-Woo
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
52
(
2016
),
pp. 1-12
Persistent link: https://www.econbiz.de/10011442742
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