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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Großbritannien
135,901
United Kingdom
92,460
Konsumentenverhalten
79,072
Consumer behaviour
78,639
Theorie
19,303
Theory
19,002
USA
18,446
Deutschland
17,915
Räumliche Verteilung
17,357
Spatial distribution
17,107
United States
17,005
Germany
15,211
Privater Konsum
15,027
Private consumption
14,991
Schätzung
9,501
Frankreich
9,135
Estimation
9,109
Beziehungsmarketing
8,867
Relationship marketing
8,857
EU-Staaten
8,737
EU countries
8,620
Markenführung
7,483
Brand management
7,481
France
7,326
Markenimage
6,550
Brand image
6,525
Online-Handel
5,456
Customer satisfaction
5,451
Online retailing
5,442
Italien
5,044
Japan
5,018
Vergleich
4,908
Einzelhandel
4,787
Dienstleistungsqualität
4,700
Comparison
4,696
Service quality
4,691
Social Web
4,688
Social web
4,686
Indien
4,624
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2,875
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933
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4,788
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660
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4
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4,663
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4,663
Aufsatz im Buch
118
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118
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71
Graue Literatur
70
Non-commercial literature
70
Conference paper
50
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50
Thesis
48
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46
Arbeitspapier
42
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12
Sammelwerk
12
Konferenzschrift
10
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8
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5
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5
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4
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4
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4
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3
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2
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1
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1
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1
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1
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1
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English
5,345
German
105
French
2
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Han, Heesup
54
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Aksoy, Lerzan
12
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Gustafsson, Anders
11
Prybutok, Victor R.
11
Wu, Luorong
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Liu, Chih-Hsing
10
Quach, Sara
10
Rather, Raouf Ahmad
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Keiningham, Timothy
9
Kim, Jinkyung Jenny
9
Kim, Woo Gon
9
Muskat, Birgit
9
Qu, Hailin
9
Roschk, Holger
9
Ryu, Kisang
9
Sparks, Beverley
9
Sreejesh, S.
9
Verhoef, Peter C.
9
Xu, Xun
9
Yu, Jongsik
9
Ali, Faizan
8
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
320
International journal of hospitality management
184
Journal of business research : JBR
153
The journal of services marketing
102
Journal of hospitality marketing & management
92
Journal of travel and tourism marketing
87
International journal of contemporary hospitality management
78
Cogent business & management
73
Services marketing quarterly
59
Tourism management : research, policies, practice
56
The service industries journal
51
Psychology & marketing
48
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
45
Service business
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Journal of service management
39
Journal of strategic marketing
39
Journal of service research : JSR
38
Tourism management perspectives : TMP
36
European journal of marketing : EJM
34
International journal of electronic marketing and retailing : IJEMR
34
The international journal of bank marketing : IJBM
34
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
31
The international review of retail, distribution and consumer research
30
The TQM journal : the international review of organizational improvement
28
International journal of retail and distribution management
27
Journal of air transport management
27
Journal of the Academy of Marketing Science
27
International journal of retail & distribution management
26
International journal of quality and service sciences
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
25
International journal of services and operations management
24
Total quality management & business excellence
24
International journal of services, economics and management
23
Journal of Islamic marketing
23
Journal of internet commerce
23
Tourism analysis : an interdisciplinary tourism & hospitality journal
23
International journal of business information systems : IJBIS
22
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ECONIS (ZBW)
5,446
EconStor
5
OLC EcoSci
1
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1
Tourists' expenditure behaviour : the influence of satisfaction and the dependence of spending categories
Disegna, Marta
;
Osti, Linda
- In:
Tourism economics : the business and finance of tourism …
22
(
2016
)
1
,
pp. 5-30
Persistent link: https://www.econbiz.de/10011546284
Saved in:
2
Exploring the link between customer experience-loyalty-consumer spend
Srivasta, Mala
;
Kaul, Dimple
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 277-286
Persistent link: https://www.econbiz.de/10011528711
Saved in:
3
Customer satisfaction and expenditure behaviour in musical festivals : the optimus primavera sound case study
Borges, Ana Pinto
;
Rodrigues, Paula
;
Matias, Álvaro
- In:
Tourism economics : the business and finance of tourism …
22
(
2016
)
4
,
pp. 825-836
Persistent link: https://www.econbiz.de/10011645865
Saved in:
4
Consumer anticipation : antecedents, processes and outcomes
Vichiengior, Tunyaporn
;
Ackermann, Claire-Lise
;
Palmer, …
- In:
Journal of marketing management : JMM ; journal of the …
35
(
2019
)
1/2
,
pp. 130-159
Persistent link: https://www.econbiz.de/10012178374
Saved in:
5
What factors determine e-satisfaction and consumer spending in e-commerce retailing?
Nisar, Tahir M.
;
Prabhakar, Guru
- In:
Journal of retailing and consumer services
39
(
2017
),
pp. 135-144
Persistent link: https://www.econbiz.de/10011747759
Saved in:
6
Buying marital bliss : time-saving purchases promote relationship satisfaction
Whillans, Ashley V.
;
Pow, Jessie
;
Norton, Michael I.
-
2018
Persistent link: https://www.econbiz.de/10011929070
Saved in:
7
Bringing them back to spend more : student foodservice experiences to satisfy their taste buds
Ali, Faizan
;
Ryu, Kisang
- In:
Young consumers : insight and ideas for responsible …
16
(
2015
)
2
,
pp. 235-248
Persistent link: https://www.econbiz.de/10011382852
Saved in:
8
"Radio oder Schiebedach?" : Wirkung von mentalen Budgets auf das individuelle Produktwahlverhalten
Polak, Benjamin
;
Herrmann, Andreas
;
Heitmann, Mark
; …
- In:
Schmalenbachs Zeitschrift für betriebswirtschaftliche …
61
(
2009
)
7
,
pp. 783-803
Persistent link: https://www.econbiz.de/10003900808
Saved in:
9
Background and dimensions of consumption experience in Brazilian hotels
Ladeira, Wagner Junior
;
Costa, Gustavo
;
Santini, …
- In:
Tourism and hospitality research : the surrey quarterly …
12
(
2012
)
4
,
pp. 215-227
Persistent link: https://www.econbiz.de/10010203095
Saved in:
10
Customer satisfaction and consumer expenditure in selected European countries
Yeung, Matthew C. H.
;
Ramasamy, Bala
;
Chen, Junsong
; …
- In:
International journal of research in marketing : IJRM ; …
30
(
2013
)
4
,
pp. 406-416
Persistent link: https://www.econbiz.de/10010223383
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