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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Konsumentenverhalten
79,134
Consumer behaviour
78,701
Technischer Fortschritt
50,060
Technological change
40,544
Spanien
39,607
Spain
29,141
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21,350
Theory
20,903
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10,054
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9,512
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8,879
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8,866
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8,619
Germany
7,445
Markenführung
7,411
Brand management
7,408
Markenimage
6,555
Brand image
6,530
Online-Handel
5,468
Online retailing
5,454
Customer satisfaction
5,447
Wirtschaftswachstum
5,406
Welt
5,319
World
5,230
Schätzung
4,931
Social Web
4,829
Social web
4,826
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4,777
Estimation
4,673
Produktionstheorie
4,565
Economic growth
4,536
Productivity
4,479
Online-Marketing
4,423
Dienstleistungsqualität
4,409
Service quality
4,406
Internet marketing
4,395
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4,256
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4,236
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934
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Han, Heesup
54
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Gil Saura, Irene
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Aksoy, Lerzan
12
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Gustafsson, Anders
11
Prybutok, Victor R.
11
Wu, Luorong
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Liu, Chih-Hsing
10
Pérez, Andrea
10
Quach, Sara
10
Rather, Raouf Ahmad
10
Sparks, Beverley
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Keiningham, Timothy
9
Kim, Jinkyung Jenny
9
Kim, Woo Gon
9
Muskat, Birgit
9
Qu, Hailin
9
Rodríguez del Bosque, Ignacio A.
9
Román, Sergio
9
Roschk, Holger
9
Ryu, Kisang
9
Sreejesh, S.
9
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
323
International journal of hospitality management
185
Journal of business research : JBR
154
The journal of services marketing
101
Journal of hospitality marketing & management
92
Journal of travel and tourism marketing
87
International journal of contemporary hospitality management
77
Cogent business & management
73
Services marketing quarterly
57
The service industries journal
57
Tourism management : research, policies, practice
56
Psychology & marketing
50
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
45
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
45
Service business
44
Journal of service management
39
Journal of strategic marketing
39
Journal of service research : JSR
38
Tourism management perspectives : TMP
36
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
35
International journal of electronic marketing and retailing : IJEMR
34
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
32
International journal of retail and distribution management
27
Journal of air transport management
27
The TQM journal : the international review of organizational improvement
27
International journal of quality and service sciences
26
International journal of retail & distribution management
26
Journal of the Academy of Marketing Science
26
Journal of Asian finance, economics and business : JAFEB
25
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
25
Total quality management & business excellence
25
International journal of services and operations management
23
International journal of services, economics and management
23
Journal of Islamic marketing
23
Journal of internet commerce
23
Tourism analysis : an interdisciplinary tourism & hospitality journal
23
International journal of business information systems : IJBIS
22
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ECONIS (ZBW)
5,443
EconStor
5
OLC EcoSci
2
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1
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1
Consumer search of multiple information sources and its impact on consumer price satisfaction
Jang, Sungha
;
Prasad, Ashutosh
;
Ratchford, Brian Thomas
- In:
Journal of interactive marketing : a quarterly …
40
(
2017
),
pp. 24-40
Persistent link: https://www.econbiz.de/10011777301
Saved in:
2
Die
Zeitverwendung
von Konsumenten : Implikationen für das Dienstleistungsmarketing
Schäffer, Sabine M.
-
2003
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001769373
Saved in:
3
Satisfaction of business customers with mobile phone and internet services in
Spain
Suárez, David
;
García-Mariñoso, Begoña
;
Santos, Iván
- In:
Telecommunications policy : the international journal …
40
(
2016
)
1
,
pp. 52-61
Persistent link: https://www.econbiz.de/10011620814
Saved in:
4
Consumer complaint behaviour in telecommunications : the case of mobile phone users in
Spain
Garín-Muñoz, Teresa
;
Pérez Amaral, Teodosio
;
Gijón, …
- In:
Telecommunications policy : the international journal …
40
(
2016
)
8
,
pp. 804-820
Persistent link: https://www.econbiz.de/10011621585
Saved in:
5
Examining how country image influences destination image in a behavioral intentions model : the cases of Lloret de Mar (
Spain
) and Cancun (Mexico)
Palau i Saumell, Ramon
;
Coll, Santiago Forgas
; …
- In:
Journal of travel and tourism marketing
33
(
2016
)
7/9
,
pp. 949-965
Persistent link: https://www.econbiz.de/10011627370
Saved in:
6
Consumer complaint behavior in telecommunications : the case of mobile phone users in
Spain
Garín-Muñoz, Teresa
;
Gijón, Covadonga
;
Pérez …
-
2014
. Taking into account the existing literature on Consumer Complaint Behavior (CCB), a survey for 4249 individuals in
Spain
is …
Persistent link: https://www.econbiz.de/10010395245
Saved in:
7
Spanish internet users and tourism : analysis of online tourist behaviour among experienced users
Garrido-Pintado, Pablo
- In:
Enlightening tourism : ET ; a pathmaking journal
3
(
2013
)
1
,
pp. 19-43
Persistent link: https://www.econbiz.de/10010337182
Saved in:
8
The influence of consumer degree of knowledge on consumer behavior : the case of Spanish olive oil
Espejel, Joel
;
Fandos, Carmina
;
Flavián Blanco, Carlos
- In:
Journal of food products marketing
15
(
2009
)
1
,
pp. 15-37
Persistent link: https://www.econbiz.de/10003831199
Saved in:
9
When satisfied consumers do not return : variety seeking's effect on short- and long-term intentions
Sánchez, Isabel
;
Pieters, Rik
;
Zeelenberg, Marcel
; …
- In:
Psychology & marketing
29
(
2012
)
1
,
pp. 15-24
Persistent link: https://www.econbiz.de/10009501839
Saved in:
10
The effects of customer age and recovery strategies in a service failure setting
Varela Neira, Concepción
;
Vázquez Casielles, Rodolfo
; …
- In:
Journal of financial services marketing : JFSM
15
(
2010/11
)
1
,
pp. 32-48
Persistent link: https://www.econbiz.de/10009562579
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