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~subject:"Kundenzufriedenheit"
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Adjunktivität bei Dienstleistu...
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Kundenzufriedenheit
Österreich
42,582
Austria
22,420
Service quality
20,650
Dienstleistungsqualität
20,634
Bewertung
13,131
Evaluation
12,642
Persönlichkeitspsychologie
12,570
Personality psychology
12,292
Deutschland
8,699
Konsumentenverhalten
6,777
Consumer behaviour
6,761
Germany
6,506
Customer satisfaction
6,369
Betriebswirtschaftsstudium
6,007
Graduate business education
5,969
Theorie
5,798
Theory
5,586
USA
4,540
Beziehungsmarketing
4,303
Sozialpsychologie
4,298
Relationship marketing
4,293
United States
4,177
Qualitätsmanagement
2,838
Studierende
2,796
Students
2,782
Wirtschaftsprüfung
2,732
Quality management
2,729
Financial audit
2,707
Social psychology
2,568
Österreich-Ungarn
2,550
Schweiz
2,324
EU-Staaten
2,282
evaluation
2,260
EU countries
2,222
Schätzung
2,154
Entrepreneurship
2,131
Entrepreneurship approach
2,064
Großbritannien
2,045
Unternehmensgründung
2,009
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Undetermined
2,938
Free
1,085
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Article
5,544
Book / Working Paper
802
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Article in journal
5,367
Aufsatz in Zeitschrift
5,367
Aufsatz im Buch
165
Book section
165
Graue Literatur
75
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Hochschulschrift
66
Conference paper
55
Konferenzbeitrag
55
Working Paper
51
Arbeitspapier
49
Thesis
42
Case study
26
Fallstudie
26
Collection of articles of several authors
18
Sammelwerk
18
Konferenzschrift
10
Aufsatzsammlung
9
Collection of articles written by one author
4
Conference proceedings
4
Sammlung
4
Bibliografie
3
Guidebook
3
Ratgeber
3
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2
Interview
2
Bibliography
1
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1
Forschungsbericht
1
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1
Handbuch
1
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1
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English
6,188
German
157
French
1
Italian
1
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1
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Han, Heesup
36
Prentice, Catherine
23
Mattila, Anna S.
22
Prybutok, Victor R.
21
Usman, Osly
19
Sharma, Piyush
18
Wong, IpKin Anthony
17
Balaji, M. S.
14
McColl-Kennedy, Janet R.
14
Shahin, Arash
14
Söderlund, Magnus
14
Bilgihan, Anil
13
Gustafsson, Anders
12
Jang, Soocheong
12
Grégoire, Yany
11
Sparks, Beverley
11
Sreejesh, S.
11
Van Vaerenbergh, Yves
11
Ali, Faizan
10
Amin, Muslim
10
Guchait, Priyanko
10
Hyun, Sunghyup Sean
10
Ladhari, Riadh
10
Prayag, Girish
10
Quach, Sara
10
Ringle, Christian M.
10
Roy, Sanjit
10
Su, LuJun
10
Edvardsson, Bo
9
Gong, Taeshik
9
Hammerschmidt, Maik
9
Hsu, Cathy H. C.
9
Hsu, Maxwell K.
9
Izogo, Ernest Emeka
9
Qin, Hong
9
Torres, Edwin N.
9
Akroush, Mamoun N.
8
Barnes, Donald C.
8
Bujisic, Milos
8
Collier, Joel E.
8
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Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Nomos Verlagsgesellschaft
3
Springer Fachmedien Wiesbaden
3
National Bureau of Economic Research
2
ANZMAC Conference <2019, Wellington>
1
Australian and New Zealand Marketing Academy
1
Books on Demand GmbH <Norderstedt>
1
Center for Service Excellence
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Cornell University / Food and Nutrition Policy Program
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
European Business School <Oestrich-Winkel>
1
European Society for Opinion and Marketing Research
1
IGI Global
1
Institut für Wirtschaftsinformatik, Wirtschaftswissenschaftliche Fakultät
1
International Conference on Services Management <North Cyprus)>
1
Leuphana Universität Lüneburg
1
Ludwig-Maximilians-Universität München
1
Marketing Research Congress <44, 1991, Luxembourg>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Volkswirtschaftliches Institut für Mittelstand und Handwerk an der Universität Göttingen
1
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
1
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Published in...
All
International journal of hospitality management
218
Journal of retailing and consumer services
216
Journal of business research : JBR
152
The journal of services marketing
130
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
127
The service industries journal
101
Journal of hospitality marketing & management
98
International journal of contemporary hospitality management
91
Journal of travel and tourism marketing
84
Services marketing quarterly
76
Journal of air transport management
65
Tourism management : research, policies, practice
65
Service business
62
The TQM journal : the international review of organizational improvement
62
International journal of quality and service sciences
57
Cogent business & management
55
International journal of services and operations management
55
Journal of service research : JSR
53
Total quality management & business excellence
51
International journal of quality & reliability management
49
International journal of productivity and quality management : IJPQM
47
Journal of service management
47
Asia Pacific journal of marketing and logistics
46
International journal of services, economics and management
44
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
44
Managing service quality : MSQ ; an international journal
41
The international journal of bank marketing : IJBM
38
Quality management journal : QMJ
36
Journal of Asian finance, economics and business : JAFEB
34
International journal of services and operations management : IJSOM
29
Journal of service research
29
Journal of strategic marketing
29
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
29
Journal of the Academy of Marketing Science
28
Tourism management perspectives : TMP
28
International journal of electronic marketing and retailing : IJEMR
27
Journal of service theory and practice : JSTP
26
Psychology & marketing
26
International journal of business information systems : IJBIS
25
European journal of marketing : EJM
23
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Source
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ECONIS (ZBW)
6,336
EconStor
6
OLC EcoSci
3
RePEc
1
Showing
1
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1
The effects of survey timing on student
evaluation
of teaching measures obtained using online surveys
Estelami, Hooman
- In:
Journal of marketing education : JME
37
(
2015
)
1
,
pp. 54-64
Persistent link: https://www.econbiz.de/10010514532
Saved in:
2
Evaluating customer-perceived service quality in business management education in India : a study in topsis modeling
Choudhury, Koushiki
- In:
Asia Pacific journal of marketing and logistics
27
(
2015
)
2
,
pp. 208-225
Persistent link: https://www.econbiz.de/10010532599
Saved in:
3
Assessing the impact of mystery client traits on service
evaluation
Brito, Pedro Quelhas
;
Rambocas, Meena
- In:
The journal of services marketing
30
(
2016
)
4
,
pp. 411-426
Persistent link: https://www.econbiz.de/10011615469
Saved in:
4
Psychologische Determinanten der Kundenzufriedenheit : der Einfluss von Emotionen und Persönlichkeit
Faullant, Rita
-
2007
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003414474
Saved in:
5
Psychologische Determinanten der Kundenzufriedenheit : Der Einfluss von Emotionen und Persönlichkeit
Faullant, Rita
-
2007
-
1. Aufl.
Persistent link: https://www.econbiz.de/10013515457
Saved in:
6
Impact of student perceived service quality and faculty transformational leadership on student satisfaction and student motivation : an empirical study
Agrawal, Nikhil
;
Sangwan, Dhruv
;
Prabhu, H. Mahesh
- In:
International journal of services and operations …
41
(
2022
)
3
,
pp. 343-356
Persistent link: https://www.econbiz.de/10013257527
Saved in:
7
Interpersonal relationship, service quality, seller expertise : how important are they to adolescent consumers?
Wan, Wendy W. N.
;
Luk, Chung-leung
;
Fam, Kim Shyan
;
Wu, …
- In:
Psychology & marketing
29
(
2012
)
5
,
pp. 365-377
Persistent link: https://www.econbiz.de/10009547316
Saved in:
8
How do customers navigate perceived inappropriateness of collective emotion in group service recovery? : an application of cognitive dissonance theory
Xu, Xing'an
;
Liu, Juan
;
Cai, Ruiying
- In:
Tourism management : research, policies, practice
93
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013366129
Saved in:
9
Perceived service quality-loyalty path : a PAKSERV based investigation of international students enrolled in business schools in Thailand
Kashif, Muhammad
;
Pimpa Cheewakrakokbit
- In:
Journal of marketing for higher education
28
(
2018
)
1
,
pp. 51-65
Persistent link: https://www.econbiz.de/10011886223
Saved in:
10
How do quality of teaching, assessment, and feedback drive undergraduate course satisfaction in U.K. business schools? : a comparative analysis with nonbusiness school courses usin...
Sutherland, Dylan
;
Warwick, Philip
;
Anderson, John
; …
- In:
Journal of management education : a publication of the …
42
(
2018
)
5
,
pp. 618-649
Persistent link: https://www.econbiz.de/10011928326
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