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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Großbritannien
135,940
United Kingdom
92,499
Konsumentenverhalten
79,183
Consumer behaviour
78,750
USA
17,400
Deutschland
16,869
Theorie
16,527
Theory
16,223
United States
15,939
Germany
14,198
Frankreich
8,934
Beziehungsmarketing
8,883
Relationship marketing
8,873
Haushaltseinkommen
8,414
Household income
8,083
Schätzung
7,734
Markenführung
7,495
Brand management
7,493
Estimation
7,315
EU-Staaten
7,206
France
7,128
EU countries
7,097
Markenimage
6,564
Brand image
6,539
Online-Handel
5,463
Customer satisfaction
5,459
Online retailing
5,449
Vergleich
4,759
Japan
4,752
Einzelhandel
4,740
Social Web
4,702
Social web
4,700
Dienstleistungsqualität
4,681
Service quality
4,672
Retail trade
4,559
Comparison
4,551
Privater Konsum
4,478
Private consumption
4,467
Privater Haushalt
4,464
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2,882
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937
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4,798
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658
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4
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4,673
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118
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71
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70
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70
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50
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50
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48
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46
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42
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12
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12
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10
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5
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5
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4
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English
5,353
German
105
French
2
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Han, Heesup
54
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Aksoy, Lerzan
12
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Gustafsson, Anders
11
Prybutok, Victor R.
11
Wu, Luorong
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Liu, Chih-Hsing
10
Quach, Sara
10
Rather, Raouf Ahmad
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Keiningham, Timothy
9
Kim, Jinkyung Jenny
9
Kim, Woo Gon
9
Muskat, Birgit
9
Qu, Hailin
9
Roschk, Holger
9
Ryu, Kisang
9
Sparks, Beverley
9
Sreejesh, S.
9
Verhoef, Peter C.
9
Xu, Xun
9
Yu, Jongsik
9
Ali, Faizan
8
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
320
International journal of hospitality management
184
Journal of business research : JBR
153
The journal of services marketing
102
Journal of hospitality marketing & management
92
Journal of travel and tourism marketing
87
International journal of contemporary hospitality management
78
Cogent business & management
73
Services marketing quarterly
59
Tourism management : research, policies, practice
56
The service industries journal
51
Psychology & marketing
48
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
45
Service business
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Journal of service management
39
Journal of strategic marketing
39
Journal of service research : JSR
38
Tourism management perspectives : TMP
37
European journal of marketing : EJM
34
International journal of electronic marketing and retailing : IJEMR
34
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
34
The international journal of bank marketing : IJBM
34
The international review of retail, distribution and consumer research
30
The TQM journal : the international review of organizational improvement
28
International journal of retail and distribution management
27
Journal of air transport management
27
Journal of the Academy of Marketing Science
27
International journal of retail & distribution management
26
International journal of quality and service sciences
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
25
International journal of services and operations management
24
Total quality management & business excellence
24
International journal of services, economics and management
23
Journal of Islamic marketing
23
Journal of internet commerce
23
Tourism analysis : an interdisciplinary tourism & hospitality journal
23
International journal of business information systems : IJBIS
22
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ECONIS (ZBW)
5,454
EconStor
5
OLC EcoSci
1
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1
Customer experience quality and demographic variables (age, gender, education level, and family income) in retail stores
Deshwal, Pankaj
- In:
International journal of retail & distribution management
44
(
2016
)
9
,
pp. 940-955
Persistent link: https://www.econbiz.de/10011621222
Saved in:
2
The determinants of student satisfaction acquired by university education : the case of the Hellenic Open University
Pseiridis, Anastasia N.
;
Agiomirgianakis, George M.
; …
- In:
Theoretical economics letters
7
(
2017
)
5
,
pp. 1318-1334
Persistent link: https://www.econbiz.de/10011748735
Saved in:
3
Examining older consumers' loyalty towards older brands in grocery retailing
Phua, Peilin
;
Kennedy, Rachel
;
Trinh, Giang
;
Page, Bill
; …
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012132173
Saved in:
4
Sonarsupermarkets and sci-fi
Barnes, Brianna
- In:
Journal of global scholars of marketing science : …
26
(
2016
)
4
,
pp. 304-306
Persistent link: https://www.econbiz.de/10011635619
Saved in:
5
Exploring the UK high street retail experience : is the service encounter still valued?
Resnick, Sheilagh
;
Foster, Carley
;
Woodall, Tony
- In:
International journal of retail & distribution management
42
(
2014
)
9
,
pp. 839-859
Persistent link: https://www.econbiz.de/10010417705
Saved in:
6
The influence of the assessment of internet websites offering tourist services on the manner of purchase of holiday packages
Szopiński, Tomasz
- In:
Economic research
30
(
2017
)
1,2
,
pp. 1655-1668
Persistent link: https://www.econbiz.de/10012224887
Saved in:
7
Giving voice to all patients : on patients at the margins and their intention and perceived ability to complain
Salge, Torsten Oliver
;
Antons, David
;
Cichy, Patrick
; …
- In:
Health care management review : HCM review
43
(
2018
)
2
,
pp. 126-137
Persistent link: https://www.econbiz.de/10011845638
Saved in:
8
Self-service systems : quality dimensions and users' profiles
Gurău, Călin
- In:
Cases on managing e-services
,
(pp. 48-59)
.
2009
Persistent link: https://www.econbiz.de/10003769489
Saved in:
9
Using projective techniques to tap into consumers' feelings, perceptions and attitudes ... getting an honest opinion
Doherty, Susan
;
Nelson, Roy
- In:
International journal of consumer studies
34
(
2010
)
4
,
pp. 400-404
Persistent link: https://www.econbiz.de/10003997155
Saved in:
10
A cross-cultural comparison analysis of customer attitudes toward mobile phone services in the US and Korea
Cho, Yoon C.
- In:
International business and economics research journal
8
(
2009
)
4
,
pp. 13-25
Persistent link: https://www.econbiz.de/10003850435
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