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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Monte-Carlo-Simulation
5,710
Monte Carlo simulation
5,508
Strukturgleichungsmodell
4,101
Structural equation model
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structural equation modelling
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Relationship marketing
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Fatima, Johra Kayeser
5
Assaker, Guy
4
Ringle, Christian M.
4
Di Mascio, Rita
3
Fongsuwan, Wanno
3
Gera, Rajat
3
Hallak, Rob
3
Jaiswal, Deepak
3
Kant, Rishi
3
Lee, Choong-Ki
3
Li, Jun
3
Neuts, Bart
3
Nijkamp, Peter
3
Romão, João
3
Wirtz, Bernd W.
3
Wu, Ming-Lu
3
Abdul Rahman
2
Abu Bakar bin Abdul Hamid
2
Akter, Shahriar
2
Anil, Anu P.
2
Assaf, A. Georges
2
Bhatt, Kedar
2
Butaney, Gul T.
2
Campos, Domingos Fernandes
2
Casidy, Riza
2
Chatzoudes, Dimitrios
2
Dwivedi, Yogesh Kumar
2
Elsäßer, Marc
2
Falk, Tomas
2
George, Ajimon
2
Glas, Andreas
2
Guimaraes Junior, Djalma Silva
2
Ha Nam Khanh Giao
2
Hammerschmidt, Maik
2
Han, Heesup
2
Jang, Soocheong
2
Jiang, Zhibin
2
Johns, Raechel
2
Kim, Wansoo
2
Latiff, Ahmad Shaharudin Abdul
2
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Technische Universität Hamburg
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International journal of hospitality management
13
The service industries journal
9
Asia Pacific journal of marketing and logistics
7
International journal of services and operations management
7
Tourism management : research, policies, practice
7
European journal of marketing : EJM
6
International journal of productivity and quality management : IJPQM
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Journal of retailing and consumer services
6
Journal of strategic marketing
6
The journal of services marketing
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
International journal of services, economics and management
5
Quality management journal : QMJ
5
Global business review
4
International journal of services and operations management : IJSOM
4
Journal of marketing management : MM
4
Total quality management & business excellence
4
Tourism analysis : an interdisciplinary tourism & hospitality journal
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Benchmarking : an international journal ; BIJ
3
Human systems management : HSM
3
International journal of Indian culture and business management
3
International journal of business excellence : IJBEX
3
International journal of business information systems : IJBIS
3
International journal of electronic marketing and retailing : IJEMR
3
International journal of quality & reliability management
3
Journal of business research : JBR
3
Journal of consumer behaviour : an international research review
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of marketing theory and practice
3
Journal of travel and tourism marketing
3
Research journal of business management
3
The international journal of bank marketing : IJBM
3
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
2
Economic research
2
European business review
2
Global business & economics review
2
IIMB management review
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
International journal of internet marketing and advertising : IJIMA
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ECONIS (ZBW)
368
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1
SEM-based customer satisfaction measurement : on multicollinearity and robust PLS estimation
Westlund, Anders H.
;
Källström, Mari
;
Parmler, Johan
- In:
Total quality management & business excellence : an …
19
(
2008
)
7/8
,
pp. 855-869
Persistent link: https://www.econbiz.de/10003749550
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2
Exploring cross channel dissynergies in multichannel systems
Bauer, Hans H.
;
Falk, Tomas
;
Schepers, Jeroen J. L.
; …
-
2008
Persistent link: https://www.econbiz.de/10003755154
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3
Understanding satisfied and affectively committed clients' lack of referral intent
Hagenbuch, David J.
;
Wiese, Michael D.
;
Dose, Jennifer J.
; …
- In:
Services marketing quarterly
29
(
2007/08
)
3
,
pp. 24-74
Persistent link: https://www.econbiz.de/10003756461
Saved in:
4
The role of product involvement in e-service evaluations
Wang, Paul
;
Gudergan, Siegfried
;
Lings, Ian
- In:
International journal of electronic marketing and …
2
(
2008/09
)
1
,
pp. 59-79
Persistent link: https://www.econbiz.de/10003651016
Saved in:
5
The effect of buyers' perceptions of environmental uncertainty on satisfaction and loyalty
Wood, John
- In:
Journal of marketing theory and practice
16
(
2008
)
4
,
pp. 309-320
Persistent link: https://www.econbiz.de/10003766168
Saved in:
6
Theoretical model of internet shopping : evidence from a survey in Japan
Atchariyachanvanich, Kanokwan
;
Okada, Hitishi
; …
- In:
International journal of electronic customer …
2
(
2008
)
1
,
pp. 16-33
Persistent link: https://www.econbiz.de/10003772079
Saved in:
7
Service quality, customer satisfaction, and customer loyalty in Indian commercial banks
Lenka, Usha
;
Suar, Damodar
;
Mohapatra, Pratap K.
- In:
Journal of entrepreneurship
18
(
2009
)
1
,
pp. 47-64
Persistent link: https://www.econbiz.de/10003862535
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8
The role of etail quality, e-satisfaction and e-trust in online loyalty development process
Kim, Jiyoung
;
Jin, Byoungho
;
Swinney, Jane L.
- In:
Journal of retailing and consumer services
16
(
2009
)
4
,
pp. 239-247
Persistent link: https://www.econbiz.de/10003864515
Saved in:
9
The measurement of the construct satisfaction in higher education
Alves, Helena
;
Raposo, Mário
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 203-218
Persistent link: https://www.econbiz.de/10003849585
Saved in:
10
Perspectives of small retailers in the organic market : customer satisfaction and customer enthusiasm
Lülfs-Baden, Frederike
;
Bolten, Jan
;
Kennerknecht, Raphael
- In:
Journal of food products marketing
15
(
2009
)
3
,
pp. 267-282
Persistent link: https://www.econbiz.de/10003882711
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