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~subject:"Kundenzufriedenheit"
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Service quality models: a revi...
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Kundenzufriedenheit
India
43
Indien
26
Lieferkette
17
Supply chain
17
Quality management
14
Qualitätsmanagement
14
Supply chain management
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Education
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Einzelhandel
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Gupta, Nitin
2
Ojha, Ravindra
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Seth, Nitin
2
Vrat, Prem
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Agrawal, Vivek
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Seth, Dinesh
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Singh, Rajesh K.
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International journal of business information systems : IJBIS
1
International journal of productivity and quality management : IJPQM
1
Journal of health organization and management
1
Metamorphosis : a journal of management research
1
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ECONIS (ZBW)
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Exploring e-service quality and its relation with customer satisfaction in the banking sector : an Indian experience
Agrawal, Vivek
;
Seth, Nitin
;
Seth, Dinesh
;
Tripathi, Vikas
- In:
International journal of business information systems : …
32
(
2019
)
4
,
pp. 489-506
Persistent link: https://www.econbiz.de/10012159053
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2
Ranking of critical success factors for online retailing by TOPSIS approach
Singh, Shaina
;
Singh, Rajesh K.
;
Seth, Nitin
- In:
International journal of productivity and quality …
21
(
2017
)
3
,
pp. 359-374
Persistent link: https://www.econbiz.de/10011751226
Saved in:
3
Prioritizing enablers for service quality in healthcare sector : a DEMATEL approach
Gupta, Nitin
;
Vrat, Prem
;
Ojha, Ravindra
- In:
Journal of health organization and management
36
(
2022
)
5
,
pp. 633-649
Persistent link: https://www.econbiz.de/10013367397
Saved in:
4
People quality measurement in service industry : a new approach
Gupta, Nitin
;
Vrat, Prem
;
Ojha, Ravindra
- In:
Metamorphosis : a journal of management research
22
(
2023
)
1
,
pp. 55-72
Persistent link: https://www.econbiz.de/10014321075
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