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Tourists' life satisfaction at home and away : a tale of two cities
Simpson, Penny M.; Siguaw, Judy A.; Sheng, Xiaojing - In: Journal of travel research : a quarterly publication of … 55 (2016) 2, pp. 161-175
Persistent link: https://www.econbiz.de/10011432529
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Servicescape attributes and consumer well-being
Sheng, Xiaojing; Siguaw, Judy A.; Simpson, Penny M. - In: The journal of services marketing 30 (2016) 7, pp. 676-685
Persistent link: https://www.econbiz.de/10011590769
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Are your satisfied customers loyal?
Skogland, Iselin; Siguaw, Judy A. - In: The Cornell School of hotel administration handbook of …, (pp. 331-345). 2010
Persistent link: https://www.econbiz.de/10008667132
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US winter migrants' park community attributes : an importance-performance analysis
Sheng, Xiaojing; Simpson, Penny M.; Siguaw, Judy A. - In: Tourism management : research, policies, practice 43 (2014), pp. 55-67
Persistent link: https://www.econbiz.de/10010351369
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Service productivity, satisfaction, and the impact on service firm performance
Rew, Dongjun; Siguaw, Judy A.; Sheng, Xiaojing - In: Services marketing quarterly 41 (2020) 4, pp. 344-357
Persistent link: https://www.econbiz.de/10012607279
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"Regretting your brand-self?" : the moderating role of consumer-brand identification on consumer responses to purchase regret
Davvetas, Vasileios; Diamantopoulos, Adamantios - In: Journal of business research : JBR 80 (2017), pp. 218-227
Persistent link: https://www.econbiz.de/10011771503
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Measuring experienced emotions during service recovery encounters : construction and assessment of the ESRE scale
Schoefer, Klaus; Diamantopoulos, Adamantios - In: Service business : an international journal 2 (2008) 1, pp. 65-81
Persistent link: https://www.econbiz.de/10003692368