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Kundenzufriedenheit
Consumer behaviour
83,602
Konsumentenverhalten
81,152
Electronic Commerce
24,005
E-commerce
21,384
Online-Handel
11,438
Online retailing
11,392
Theorie
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10,799
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10,232
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10,191
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7,738
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7,696
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6,808
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6,767
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6,568
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6,348
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6,345
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6,162
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6,113
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6,088
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6,080
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6,009
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5,691
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5,610
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5,145
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5,050
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4,892
Dienstleistungsqualität
4,840
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4,394
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4,384
Werbewirkung
3,730
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3,687
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3,599
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3,583
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3,323
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3,320
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133
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Han, Heesup
54
Mattila, Anna S.
25
Usman, Osly
21
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Aksoy, Lerzan
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Balaji, M. S.
12
Gustafsson, Anders
12
Klaus, Philipp
12
Mittal, Vikas
12
Wu, Luorong
12
Blut, Markus
11
Liu, Chih-Hsing
11
Park, Jungkun
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Ahn, Jiseon
10
Bang, Nguyen
10
Barnes, Donald C.
10
Keiningham, Timothy
10
Kim, Jinkyung Jenny
10
Law, Chun Hung Roberts
10
Prashar, Sanjeev
10
Quach, Sara
10
Sparks, Beverley
10
Sreejesh, S.
10
Amin, Muslim
9
Carlson, Jamie
9
Chua, Bee-Lia
9
Frank, Björn
9
Ha, Hong Youl
9
Kim, Woo Gon
9
Muskat, Birgit
9
Qu, Hailin
9
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Springer Fachmedien Wiesbaden
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RWTH Aachen
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
National Bureau of Economic Research
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
331
International journal of hospitality management
205
Journal of business research : JBR
155
The journal of services marketing
102
Journal of hospitality marketing & management
93
Journal of travel and tourism marketing
91
International journal of contemporary hospitality management
78
Cogent business & management
74
Tourism management : research, policies, practice
62
Services marketing quarterly
59
The service industries journal
56
Psychology & marketing
54
Asia Pacific journal of marketing and logistics
52
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
50
Service business
47
International journal of electronic marketing and retailing : IJEMR
46
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
45
Journal of strategic marketing
42
Journal of service management
41
Journal of service research : JSR
40
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
36
Tourism management perspectives : TMP
36
European journal of marketing : EJM
34
The international journal of bank marketing : IJBM
34
The international review of retail, distribution and consumer research
31
International journal of electronic customer relationship management : IJECRM
30
Journal of internet commerce
30
International journal of business information systems : IJBIS
28
International journal of quality and service sciences
28
International journal of retail & distribution management
28
International journal of retail and distribution management
28
Journal of air transport management
28
Journal of the Academy of Marketing Science
28
Journal of retailing
27
The TQM journal : the international review of organizational improvement
27
International journal of services, economics and management
26
Journal of Islamic marketing
26
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Total quality management & business excellence
26
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ECONIS (ZBW)
5,962
EconStor
8
OLC EcoSci
2
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1
Presenting products on websites : the importance of information quality criteria for online shoppers
Amsl, Sarah
;
Watson, Iain
;
Teller, Christoph
;
Wood, Steve
- In:
International journal of retail and distribution management
51
(
2023
)
9/10
,
pp. 1213-1238
Persistent link: https://www.econbiz.de/10014484078
Saved in:
2
Consumer satisfaction with a mass customized Internet apparel shopping site
Lee, Hyun-hwa
;
Damhorst, Mary L.
;
Campbell, J. R.
; …
- In:
International journal of consumer studies
35
(
2011
)
3
,
pp. 316-329
Persistent link: https://www.econbiz.de/10009153232
Saved in:
3
Mobile commerce website success : antecedents of consumer satisfaction and purchase intention
Chi, Ting
- In:
Journal of internet commerce
17
(
2018
)
3
,
pp. 189-215
Persistent link: https://www.econbiz.de/10011987455
Saved in:
4
Customer satisfaction of online apparel businesses in Malaysia : point-purchase and post-purchase comparison
Che Nawi, Noorshella
;
Al-Mamun, Abdullah
- In:
International journal of business innovation and research
12
(
2017
)
3
,
pp. 386-405
Persistent link: https://www.econbiz.de/10011713727
Saved in:
5
Apparel e-tailing : website quality indicators and customer satisfaction
Bansal, Neeraj
;
Sharma, Sanjeev Kumar
- In:
International journal of internet marketing and …
20
(
2024
)
3/4
,
pp. 410-427
Persistent link: https://www.econbiz.de/10015065568
Saved in:
6
Consumers' internet shopping decision toward fashion apparels and its impact on satisfaction in Bangladesh
Hossain, Afzal
;
Rahman, Md. Lutfarl
;
Hasan, Md. Moynull
- In:
Business ethics and leadership : BEL
2
(
2018
)
4
,
pp. 74-82
Persistent link: https://www.econbiz.de/10012053726
Saved in:
7
Do customization programs of e-commerce companies lead to better relationship with consumers?
Lee, Jihyun
;
Lee, Yuri
;
Lee, Yoon Jung
- In:
Electronic commerce research and applications
11
(
2012
)
1/6
,
pp. 262-274
Persistent link: https://www.econbiz.de/10009730241
Saved in:
8
Factors influencing consumer satisfaction toward online shopping : a special reference to India context
Almugari, Fatehi
;
Khaled, Amgad S. D.
;
Alsyani, Majed Kassem
- In:
International journal of procurement management
15
(
2022
)
2
,
pp. 236-256
Persistent link: https://www.econbiz.de/10013093138
Saved in:
9
An empirical study on the effect of product information and perceived usefulness on purchase intention during online shopping in India
Kripesh, Ananth Srinivasan
;
Prabhu, H. Mahesh
;
Sriram, K. V.
- In:
International journal of business innovation and …
21
(
2020
)
4
,
pp. 509-522
Persistent link: https://www.econbiz.de/10012199554
Saved in:
10
Perceived "usefulness" of online consumer reviews : an exploratory investigation across three services categories
Racherla, Pradeep
;
Friske, Wesley
- In:
Electronic commerce research and applications
11
(
2012
)
1/6
,
pp. 548-559
Persistent link: https://www.econbiz.de/10009730149
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