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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
42
Konsumentenverhalten
42
Beziehungsmarketing
16
Relationship marketing
16
Einzelhandel
14
Retail trade
14
Holiday behaviour
11
Transformative service research
11
Urlaubsverhalten
11
Customer satisfaction
10
Tourism
10
Dienstleistungssektor
9
Service industry
9
Tourismus
9
Dienstleistungsqualität
8
Service quality
8
Theorie
8
Theory
8
Tourism marketing
7
Tourismusmarketing
7
Welt
7
World
7
Destination management
6
Destinationsmanagement
6
Health care
6
Tourism industry
6
Tourismuswirtschaft
6
China
5
Einzelhandelsstandort
5
Gesundheitsversorgung
5
Hawaii
5
International tourism
5
Internationaler Tourismus
5
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5
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Attention restoration theory
4
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4
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Rosenbaum, Mark S.
5
Martin, Drew
4
Seger-Guttmann, Tali
2
Contreras Ramirez, Germán
1
Ekinci, Yuskel
1
Friman, Margareta
1
Giraldo, Mario
1
Hosany, Sameer
1
Massiah, Carolyn
1
Otterbring, Tobias
1
Rosenbaum, Mark
1
Sirakaya-Turk, Ercan
1
So, Kevin Kam Fung
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Sweeney, Jillian C.
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Vilnai-Yavetz, Iris
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Wei, Wei
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Journal of business research : JBR
4
Journal of retailing and consumer services
1
Journal of service research : JSR
1
Managing service quality : MSQ ; an international journal
1
Marketing intelligence & planning
1
The international review of retail, distribution and consumer research
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ECONIS (ZBW)
10
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1
The efficacy of shopping value in predicting destination loyalty
Sirakaya-Turk, Ercan
;
Ekinci, Yuskel
;
Martin, Drew
- In:
Journal of business research : JBR
68
(
2015
)
9
,
pp. 1878-1885
Persistent link: https://www.econbiz.de/10011384159
Saved in:
2
Self-image congruence in consumer behavior
Hosany, Sameer
;
Martin, Drew
- In:
Journal of business research : JBR
65
(
2012
)
5
,
pp. 685-691
Persistent link: https://www.econbiz.de/10009528783
Saved in:
3
Special issue: International tourism behavior in turbulent times
Martin, Drew
(
contributor
)
-
2013
Persistent link: https://www.econbiz.de/10009739992
Saved in:
4
Understanding customer engagement and social media activities in tourism : a latent profile analysis and cross-validation
So, Kevin Kam Fung
;
Wei, Wei
;
Martin, Drew
- In:
Journal of business research : JBR
129
(
2021
),
pp. 474-483
Persistent link: https://www.econbiz.de/10012509683
Saved in:
5
Return on community for consumers and service establishments
Rosenbaum, Mark S.
- In:
Journal of service research : JSR
11
(
2008/09
)
2
,
pp. 179-196
Persistent link: https://www.econbiz.de/10003776181
Saved in:
6
Disparate satisfaction scores? Consider your customer's country-of-origin : a case study
Seger-Guttmann, Tali
;
Vilnai-Yavetz, Iris
;
Rosenbaum, …
- In:
The international review of retail, distribution and …
27
(
2017
)
2
,
pp. 189-206
Persistent link: https://www.econbiz.de/10011704063
Saved in:
7
Commentary: vulnerable consumers in service settings
Rosenbaum, Mark
;
Seger-Guttmann, Tali
;
Giraldo, Mario
- In:
The journal of services marketing
31
(
2017
)
4/5
,
pp. 309-312
Persistent link: https://www.econbiz.de/10011742682
Saved in:
8
The restorative potential of senior centers
Rosenbaum, Mark S.
;
Sweeney, Jillian C.
;
Massiah, Carolyn
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
4
,
pp. 363-383
Persistent link: https://www.econbiz.de/10010389688
Saved in:
9
Value equity in event planning : a case study of Macau
Rosenbaum, Mark S.
;
Wong, IpKin Anthony
- In:
Marketing intelligence & planning
28
(
2010
)
4
,
pp. 403-417
Persistent link: https://www.econbiz.de/10008652225
Saved in:
10
Therapeutic servicescapes : restorative and relational resources in service settings
Rosenbaum, Mark S.
;
Friman, Margareta
;
Contreras …
- In:
Journal of retailing and consumer services
55
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012268821
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