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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
81,955
Konsumentenverhalten
79,475
Experiment
43,745
Theorie
25,611
Theory
25,168
Auktionstheorie
11,053
Nachfrage
10,780
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10,752
Demand
10,749
Relationship marketing
8,912
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8,884
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7,979
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7,693
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7,677
Game theory
7,514
Brand management
7,471
Markenführung
7,430
Brand image
6,641
Markenimage
6,601
Deutschland
5,732
Customer satisfaction
5,626
Online-Handel
5,579
Auktion
5,568
Online retailing
5,568
Auction
5,540
Germany
5,272
Social Web
4,822
Social web
4,820
Online-Marketing
4,717
Internet marketing
4,701
Service quality
4,515
Dienstleistungsqualität
4,476
Einzelhandel
4,309
Retail trade
4,265
Brand
4,258
Markenartikel
4,246
Electronic Commerce
4,171
E-commerce
4,048
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943
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5,355
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Han, Heesup
54
Mattila, Anna S.
25
Usman, Osly
20
Bilgihan, Anil
17
Prentice, Catherine
17
Wong, IpKin Anthony
17
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Aksoy, Lerzan
12
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Wu, Luorong
12
Gustafsson, Anders
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Kim, Jinkyung Jenny
10
Liu, Chih-Hsing
10
Quach, Sara
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Huber, Frank
9
Keiningham, Timothy
9
Kim, Woo Gon
9
Muskat, Birgit
9
Qu, Hailin
9
Roschk, Holger
9
Ryu, Kisang
9
Sparks, Beverley
9
Sreejesh, S.
9
Verhoef, Peter C.
9
Xu, Xun
9
Yu, Jongsik
9
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
321
International journal of hospitality management
184
Journal of business research : JBR
153
The journal of services marketing
102
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
86
International journal of contemporary hospitality management
78
Cogent business & management
73
Services marketing quarterly
57
Tourism management : research, policies, practice
55
The service industries journal
50
Psychology & marketing
49
Asia Pacific journal of marketing and logistics
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
Service business
41
Journal of service management
39
Journal of strategic marketing
39
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service research : JSR
38
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
36
Tourism management perspectives : TMP
36
International journal of electronic marketing and retailing : IJEMR
34
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
30
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
Journal of air transport management
26
Journal of the Academy of Marketing Science
26
International journal of quality and service sciences
25
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
25
Tourism analysis : an interdisciplinary tourism & hospitality journal
25
Journal of internet commerce
24
Journal of retailing
24
Total quality management & business excellence
24
International journal of services and operations management
23
International journal of services, economics and management
23
Journal of Islamic marketing
23
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ECONIS (ZBW)
5,462
EconStor
5
OLC EcoSci
1
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1
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1
Bidding strategies in online single-unit auctions : their impact and satisfaction
Cui, Xiling
;
Lai, Vincent S.
- In:
Information & management : the internat. journal of …
50
(
2013
)
6
,
pp. 314-321
Persistent link: https://www.econbiz.de/10009774816
Saved in:
2
Multi-Attribute Procurement Auctions in the Presence of Satisfaction Risk
Huang, He
-
2020
supplier's unobservable effort. Our setting is a multi-attribute
auction
in which the buyer first awards a contract to the …
Persistent link: https://www.econbiz.de/10012853246
Saved in:
3
Demand
for courier services : determinants for customer organisations in a developing country
Tiamiyu, Mutawakilu A.
;
Eigbe, Oserere E.
- In:
International journal of services, economics and management
9
(
2018
)
3/4
,
pp. 177-207
Persistent link: https://www.econbiz.de/10012035884
Saved in:
4
The impact of e-service offerings on the
demand
of online customers
Xu, Xun
;
Munson, Charles L.
;
Zeng, Shuo
- In:
International journal of production economics
184
(
2017
),
pp. 231-244
Persistent link: https://www.econbiz.de/10011642537
Saved in:
5
Living positive experiences in store : how it influences shopping experience value and satisfaction?
Cachero-Martínez, Silvia
;
Vázquez Casielles, Rodolfo
- In:
Journal of business economics and management
18
(
2017
)
3
,
pp. 537-553
Persistent link: https://www.econbiz.de/10011721879
Saved in:
6
Wann sind aus Kundensicht Preiserhöhungen fair? : ein empirischer Vergleich zwischen Deutschland und China
Huber, Frank
-
2007
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003453205
Saved in:
7
Customer confusion : wie Produktvielfalt dem Unternehmen schaden kann
Kuester, Sabine
;
Buys, Sebastian
-
2009
Persistent link: https://www.econbiz.de/10003932846
Saved in:
8
Understanding the effects of post-service experience surveys on delay and acceleration of customer purchasing behavior : evidence from the automotive services industry
Dholakia, Utpal M.
;
Singh, Siddharth S.
;
Westbrook, …
- In:
Journal of service research : JSR
13
(
2010
)
4
,
pp. 362-378
Persistent link: https://www.econbiz.de/10008736079
Saved in:
9
The effects of self-awareness on consumer attributions and satisfaction
Stuart, Jennifer Ames
-
2003
Persistent link: https://www.econbiz.de/10003564891
Saved in:
10
The impact of query suggestion in e-commerce websites
Lee, Alice
;
Chau, Michael
- In:
E-Life: web-enabled convergence of commerce, work, and …
,
(pp. 248-254)
.
2012
Persistent link: https://www.econbiz.de/10009548701
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