//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Kundenzufriedenheit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Do consumer tastes evolve with...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Consumer behaviour
83,181
Konsumentenverhalten
80,701
Wettbewerb
40,505
Competition
36,371
Theorie
19,512
Theory
19,061
Relationship marketing
9,193
Beziehungsmarketing
9,163
Deutschland
8,762
USA
8,065
Brand management
7,729
Markenführung
7,687
United States
7,533
Germany
6,887
Brand image
6,752
Markenimage
6,716
Slowenien
5,912
Online-Handel
5,739
Online retailing
5,726
Customer satisfaction
5,718
competition
5,294
Slovenia
5,157
Social Web
4,888
Social web
4,885
Service quality
4,856
Dienstleistungsqualität
4,821
Einzelhandel
4,801
Retail trade
4,658
Online-Marketing
4,637
Internet marketing
4,626
Markenartikel
4,498
Brand
4,482
Experiment
4,432
Electronic Commerce
3,982
E-commerce
3,861
EU-Staaten
3,771
Internationaler Wettbewerb
3,681
Werbewirkung
3,681
Preismanagement
3,668
more ...
less ...
Online availability
All
Undetermined
3,001
Free
953
Type of publication
All
Article
4,904
Book / Working Paper
651
Journal
4
Type of publication (narrower categories)
All
Article in journal
4,784
Aufsatz in Zeitschrift
4,784
Aufsatz im Buch
114
Book section
114
Hochschulschrift
75
Graue Literatur
69
Non-commercial literature
69
Thesis
50
Conference paper
46
Konferenzbeitrag
46
Working Paper
44
Arbeitspapier
40
Collection of articles of several authors
12
Sammelwerk
12
Konferenzschrift
10
Aufsatzsammlung
9
Case study
4
Collection of articles written by one author
4
Fallstudie
4
Ratgeber
4
Sammlung
4
Conference proceedings
3
Guidebook
2
Fallstudiensammlung
1
Glossar enthalten
1
Glossary included
1
Handbook
1
Handbuch
1
Lehrbuch
1
Reprint
1
Textbook
1
more ...
less ...
Language
All
English
5,447
German
110
French
2
Author
All
Han, Heesup
54
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Aksoy, Lerzan
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Wu, Luorong
12
Gustafsson, Anders
11
Liu, Chih-Hsing
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Keiningham, Timothy
10
Kim, Jinkyung Jenny
10
Quach, Sara
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Kim, Woo Gon
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Qu, Hailin
9
Roschk, Holger
9
Ryu, Kisang
9
Sparks, Beverley
9
Sreejesh, S.
9
Torres, Edwin N.
9
Verhoef, Peter C.
9
Wei, Wei
9
more ...
less ...
Institution
All
RWTH Aachen
3
Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
320
International journal of hospitality management
199
Journal of business research : JBR
151
The journal of services marketing
101
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
77
Cogent business & management
73
Services marketing quarterly
58
Tourism management : research, policies, practice
57
The service industries journal
50
Psychology & marketing
49
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
Asia Pacific journal of marketing and logistics
47
International journal of electronic marketing and retailing : IJEMR
42
Journal of strategic marketing
42
Service business
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service management
38
Journal of service research : JSR
38
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
36
Tourism management perspectives : TMP
36
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
31
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
International journal of services, economics and management
26
Journal of Islamic marketing
26
Journal of air transport management
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of the Academy of Marketing Science
26
International journal of quality and service sciences
25
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of hospitality and tourism insights
25
Total quality management & business excellence
25
International journal of business information systems : IJBIS
24
Journal of retailing
24
International journal of services and operations management
23
more ...
less ...
Source
All
ECONIS (ZBW)
5,553
EconStor
5
OLC EcoSci
1
Showing
1
-
10
of
5,559
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The Czech
beer
market: a brief introduction - understanding consumers and customer needs
Heleyová, Zuzana
- In:
Customising stakeholder management strategies : …
,
(pp. 81-88)
.
2006
Persistent link: https://www.econbiz.de/10003301538
Saved in:
2
The different effects of dis-satisfier, satisfier and delighter attributes : implications for Oktoberfest and
beer
festivals
Harrington, Robert J.
;
Freyberg, Burkhard von
; …
- In:
Tourism management perspectives : TMP
24
(
2017
),
pp. 166-176
Persistent link: https://www.econbiz.de/10011810775
Saved in:
3
The path to brand loyalty in the
beer
market
Augusto, Mário Gomes
;
Torres, Pedro Marcelo
- In:
International journal of entrepreneurship and small business
32
(
2017
)
3
,
pp. 287-298
Persistent link: https://www.econbiz.de/10011859205
Saved in:
4
Customer satisfaction and sale performance in New York State
brewery
tasting rooms
Li, Jie
;
Wagner, Sara M.
;
Gómez, Miguel I.
;
Mansfield, …
- In:
Agricultural and resource economics review : ARER
52
(
2023
)
1
,
pp. 132-150
Persistent link: https://www.econbiz.de/10014253703
Saved in:
5
Authenticity as an antecedent of brand image in a positive emotional consumer relationship : the case of craft
beer
brands
Rodrigues, Paula Cristina Lopes
;
Borges, Ana Pinto
; …
- In:
EuroMed journal of business
17
(
2022
)
4
,
pp. 634-651
Persistent link: https://www.econbiz.de/10014325599
Saved in:
6
Cruising routes and differentiation
Rakusic, Katja
;
Seric, Neven
- In:
Cruise tourism and society : a socio-economic perspective
,
(pp. 115-126)
.
2012
Persistent link: https://www.econbiz.de/10009697848
Saved in:
7
Economics of post office networks : strategic issues and the impact on mail demand
Buser, Martin
;
Jaag, Christian
;
Trinkner, Urs
- In:
Handbook of worldwide postal reform
,
(pp. 80-97)
.
2008
Persistent link: https://www.econbiz.de/10003830501
Saved in:
8
How Do Customers Respond to Increased Service Quality
Competition
?
Buell, Ryan W.
-
2016
When does increased service quality
competition
lead to customer defection, and which customers are most likely to … higher rate from the incumbent following increased service quality (price)
competition
only when the incumbent offers high …
Persistent link: https://www.econbiz.de/10013008708
Saved in:
9
The effects of customer-centricity in hospitality
Inversini, Alessandro
;
De Carlo, Manuela
;
Masiero, Lorenzo
- In:
International journal of hospitality management
86
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012241494
Saved in:
10
Competitiveness vis-à-vis service quality as drivers of customer loyalty mediated by perceptions of regulation and stability in steady and volatile markets
Baumann, Chris
;
Hoadley, Susan
;
Hamin, Hamin
;
Nugraha, …
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 62-74
Persistent link: https://www.econbiz.de/10011697886
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->