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~subject:"Kundenzufriedenheit"
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MEASURING INDIAN PATIENTS' SAT...
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Subject
All
Kundenzufriedenheit
Krankenhaus
12,934
Hospital
12,081
Satisfaction
10,999
Zufriedenheit
9,783
Lebensqualität
4,388
Quality of life
4,373
Factor analysis
4,324
Deutschland
4,205
Faktorenanalyse
3,936
Germany
3,898
Health care
3,378
Gesundheitsversorgung
3,350
Theorie
3,018
Theory
3,004
Service quality
2,719
Dienstleistungsqualität
2,665
Patients
2,617
Consumer behaviour
2,616
Konsumentenverhalten
2,586
Schätzung
2,493
Estimation
2,477
Patienten
2,460
Gesundheitswesen
2,415
USA
2,369
Customer satisfaction
2,307
United States
2,304
Health care system
2,287
Verbraucher
1,867
Arbeitszufriedenheit
1,734
Job satisfaction
1,734
satisfaction
1,390
Consumers
1,211
Großbritannien
1,201
United Kingdom
1,176
Beziehungsmarketing
1,149
Relationship marketing
1,148
Welt
1,047
World
1,046
factor analysis
1,042
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Online availability
All
Undetermined
1,266
Free
377
Type of publication
All
Article
2,050
Book / Working Paper
216
Journal
1
Type of publication (narrower categories)
All
Article in journal
2,013
Aufsatz in Zeitschrift
2,013
Graue Literatur
61
Non-commercial literature
61
Arbeitspapier
53
Working Paper
53
Aufsatz im Buch
33
Book section
33
Conference paper
21
Konferenzbeitrag
21
Hochschulschrift
19
Thesis
11
Case study
4
Fallstudie
4
Collection of articles written by one author
1
Forschungsbericht
1
Sammlung
1
Statistik
1
Umfrage
1
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Language
All
English
2,224
German
43
Italian
1
Author
All
Han, Heesup
19
Svensson, Göran
14
Gil Saura, Irene
7
Sirgy, M. Joseph
7
Su, LuJun
7
Ladeira, Wagner Junior
6
Lee, Wang-Sheng
6
Petrick, James F.
6
Santini, Fernando de Oliveira
6
Wong, IpKin Anthony
6
Ali, Faizan
5
Bilgihan, Anil
5
Cervera-Taulet, Amparo
5
Chahal, Hardeep
5
Deshwal, Pankaj
5
Ghazali Musa
5
Hyun, Sunghyup Sean
5
Høgevold, Nils M.
5
Kazley, Abby Swanson
5
Mainardes, Emerson Wagner
5
McColl-Kennedy, Janet R.
5
McKinnish, Terra G.
5
Menachemi, Nir
5
Mostert, Pierre
5
Prayag, Girish
5
Prybutok, Victor R.
5
Pérez, Andrea
5
Ringle, Christian M.
5
Roberts-Lombard, Mornay
5
San-Martín, Sonia
5
Aksoy, Lerzan
4
Al-Ansi, Amr
4
Albayrak, Tahir
4
Altinay, Levent
4
Balaji, M. S.
4
Barrio-García, Salvador del
4
Buoye, Alexander
4
Casidy, Riza
4
Chen, Chun-Chu
4
Chen, Xiaohong
4
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Institution
All
National Bureau of Economic Research
2
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Förderverein für Marketing an der Universität Hohenheim
1
Jacobs Verlag
1
Ludwig-Maximilians-Universität München
1
Rheinisch-Westfälisches Institut für Wirtschaftsforschung
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
Steinbeis-Stiftung für Wirtschaftsförderung
1
Technische Universität Hamburg
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Mannheim
1
Verlag Dr. Kovač
1
Wissenschaftliches Institut für Nutzen und Effizienz im Gesundheitswesen
1
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Published in...
All
International journal of hospitality management
84
Journal of retailing and consumer services
66
Journal of business research : JBR
46
Journal of travel and tourism marketing
45
Tourism management : research, policies, practice
39
Journal of hospitality marketing & management
35
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
29
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
28
The journal of services marketing
23
Cogent business & management
22
Health marketing quarterly
22
International journal of contemporary hospitality management
20
Services marketing quarterly
20
Tourism analysis : an interdisciplinary tourism & hospitality journal
20
Service business
19
Tourism management perspectives : TMP
19
Health care management review : HCM review
18
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
18
International journal of quality & reliability management
17
International journal of productivity and quality management : IJPQM
16
The service industries journal
15
Journal of hospitality and tourism insights
14
Journal of vacation marketing
14
Total quality management & business excellence
14
The international review of retail, distribution and consumer research
13
Asia Pacific journal of marketing and logistics
12
International journal of pharmaceutical and healthcare marketing : IJPHM
12
International journal of services, economics and management
12
Journal of Asian finance, economics and business : JAFEB
12
The international journal of bank marketing : IJBM
12
International journal of bank marketing
11
International journal of services and operations management
11
International review on public and non-profit marketing
11
Journal of strategic marketing
11
Quality management journal : QMJ
11
The TQM journal : the international review of organizational improvement
11
International journal of event and festival management
10
International journal of quality and service sciences
10
International journal of services and operations management : IJSOM
10
Journal of marketing for higher education
10
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Source
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ECONIS (ZBW)
2,267
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1
The
satisfaction
of healthcare consumers : analysis and comparison of different methodologies
Vieira, Inês
;
Ferreira, Diogo R.
;
Pedro, Maria Isabel
- In:
International transactions in operational research : a …
30
(
2023
)
1
,
pp. 545-571
Persistent link: https://www.econbiz.de/10013417042
Saved in:
2
SEM of service quality to predict overall patient
satisfaction
in medical clinics : a case study
Johnson, Dana M.
;
Russell, Roberta S.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 18-36
Persistent link: https://www.econbiz.de/10011384434
Saved in:
3
Measuring service quality in Indian hospitals : an analysis of SERVQUAL model
Konsra, Pooja
;
Jha, Abhishek Kumar
- In:
International journal of services and operations management
24
(
2016
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011598293
Saved in:
4
Indonesian public healthcare service institution's patient
satisfaction
barometer (IPHSI-PSB) : a new public healthcare patient
satisfaction
index
Sik, Sumaedi
;
Bakti, I Gede Mahatma Yuda
;
Rakhmawati, Tri
; …
- In:
The international journal of productivity and …
65
(
2016
)
1
,
pp. 25-41
Persistent link: https://www.econbiz.de/10011432007
Saved in:
5
Reducing informal payments in the health care system : evidence from a large patient
satisfaction
survey
Mokhtari, Manouchehr
;
Ashtari, Mamak
- In:
Journal of Asian economics
23
(
2012
)
2
,
pp. 189-200
Persistent link: https://www.econbiz.de/10009664596
Saved in:
6
Determinants of patient
satisfaction
with public
hospital
services
Ladhari, Riadh
;
Rigaux-Bricmont, Benny
- In:
Health marketing quarterly
30
(
2013
)
4
,
pp. 299-318
Persistent link: https://www.econbiz.de/10010244751
Saved in:
7
Understanding the factors that influence patient
satisfaction
with ambulance services
Bogomolova, Svetlana
;
Tan, P. J.
;
Dunn, S. P.
; …
- In:
Health marketing quarterly
33
(
2016
)
2
,
pp. 163-180
Persistent link: https://www.econbiz.de/10011517975
Saved in:
8
Increasing patient
satisfaction
: a new model development
Otani, Koichiro
;
Deng, Yihao
;
Waterman, Brian
; …
- In:
Health marketing quarterly
31
(
2014
)
4
,
pp. 370-382
Persistent link: https://www.econbiz.de/10010472667
Saved in:
9
Patient perceptions of quality : analyzing patient
satisfaction
surveys
Russell, Roberta S.
;
Johnston, Dana M.
;
White, Sheneeta W.
- In:
International journal of operations & production …
35
(
2015
)
8
,
pp. 1158-1181
Persistent link: https://www.econbiz.de/10011449453
Saved in:
10
Incident-based measurement of patient's
satisfaction
Singh, Gajendra
-
2002
Persistent link: https://www.econbiz.de/10002972375
Saved in:
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