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Does customer satisfaction on product quality illustrates loyalty of agricultural product?
Sadeli, Agriani H.; Utami, Hesty N.; Rahmanissa, Rayi - In: International journal of applied business and economic … 14 (2016) 1, pp. 223-232
Persistent link: https://www.econbiz.de/10011547456
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Consumer attributes and store perceptions : an integrated study of grocery shopping behavior in North Cyprus
Dagli, Osman - In: International journal of economic perspectives : IJEP 8 (2014) 1, pp. 50-61
Persistent link: https://www.econbiz.de/10011579341
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Relationships among customer satisfaction, delight, and loyalty in the hospitality industry
Kim, Mi Ran; Vogt, Christine; Knutson, Bonnie J. - In: Journal of hospitality & tourism research : JHTR ; the … 39 (2015) 2, pp. 170-197
Persistent link: https://www.econbiz.de/10011282980
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The Internet as an important tool in the tourism industry and its use in customer service
Tzioras, Nikolaos - In: Expert journal of marketing 6 (2018) 2, pp. 74-80
Persistent link: https://www.econbiz.de/10012217259
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Marketing strategy: tool to increase customer satisfaction case study of Romanian company in furniture products
Isac, Nicoleta; Badshah, Waqar - In: Romanian economic and business review 14 (2019) 1, pp. 27-37
Persistent link: https://www.econbiz.de/10012167421
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Research continuum on consumer education and brand knowledge : a critical analysis
Rajagopal, Ananya - In: Journal of transnational management : the official … 22 (2017) 4, pp. 235-259
Persistent link: https://www.econbiz.de/10011794636
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An exploration of consumers' experiences in physical stores : comparing consumers' and retailers' perspectives in past and present time
Bäckström, Kristina; Johansson, Ulf - In: The international review of retail, distribution and … 27 (2017) 3, pp. 241-259
Persistent link: https://www.econbiz.de/10011741612
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Do loyalty cards enhance loyalty in the pharmaceutical sector?
Marques, Susana Henriques; Cardoso, Margarida G. M. S.; … - In: Journal of relationship marketing : innovations & … 16 (2017) 2, pp. 143-162
Persistent link: https://www.econbiz.de/10011820581
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Run again another day : the role of consumer characteristics and satisfaction in repeat consumption of a sport-related experience product
Baker, Bradley J.; Jordan, Jeremy S.; Funk, Daniel C. - In: Journal of sport management : the official journal of … 32 (2018) 1, pp. 38-52
Persistent link: https://www.econbiz.de/10011789921
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The impact of servicescape cues on consumer prepurchase authenticity assessment and patronage intentions to ethnic restaurants
Wang, Chen-Ya; Mattila, Anna S. - In: Journal of hospitality & tourism research : JHTR ; the … 39 (2015) 3, pp. 346-372
Persistent link: https://www.econbiz.de/10011313049