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Online higher education : faculty satisfaction and its antecedents
Stickney, Lisa T.; Bento, Regina F.; Aggarwal, Anil; … - In: Journal of management education : the official … 43 (2019) 5, pp. 509-542
Persistent link: https://www.econbiz.de/10012110298
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Student satisfaction with distance education during the COVID-19 first-wave : a cross-cultural perspective
Jung, Seeun; Vranceanu, Radu P. - 2020
Persistent link: https://www.econbiz.de/10012417579
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Does emotion affect distance learning students' satisfaction during the COVID-19 lockdown?
Musella, Flaminia; Guglielmetti Mugion, Roberta; Zanda, … - In: Total quality management & business excellence 34 (2023) 7/8, pp. 847-869
Persistent link: https://www.econbiz.de/10014549091
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Does buyer-seller similarity affect buyer satisfaction with the seller firm?
Gaur, Sanjaya Singh; Herjanto, Halimin; Bathula, Hanoku - In: The international review of retail, distribution and … 22 (2012) 3, pp. 315-335
Persistent link: https://www.econbiz.de/10009571533
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Antecedents and outcomes of service recovery satisfaction : perspectives on open and distance learning in Malaysia
Mohd Rushidi bin Mohd Amin; Shishi Kumar Piaralal - In: International journal of business innovation and … 21 (2020) 1, pp. 56-78
Persistent link: https://www.econbiz.de/10012149106
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The role of information technology in e-learning systems success
Eom, Sean B.; Ashill, Nicholas J.; Arbaugh, J. B.; … - In: Human systems management : HSM 31 (2012) 3/4, pp. 147-163
Persistent link: https://www.econbiz.de/10009718628
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Loyalty's antecedents : a cross-sector study
Perin, Marcelo Gattermann; Sampaio, Cláudio Hoffmann; … - In: Latin American business review : journal of the … 8 (2007) 1, pp. 83-102
Persistent link: https://www.econbiz.de/10003504380
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Investigating students' satisfaction with online collaborative learning during the COVID-19 period : an expectation-confirmation model
Cheng, Xusen; Bao, Ying; Yang, Bo; Chen, Sihua; Zuo, Yiting - In: Group decision and negotiation 32 (2023) 4, pp. 749-778
Persistent link: https://www.econbiz.de/10014321968
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An Empirical Study on the Effect of Service Quality on Student Satisfaction in Malaysian Distance Education Institutions
Hamid, Fazelina Sahul - 2017
Objective – This paper uses SERVQUAL to assess service quality in distance education institutions in Malaysia and investigate the relationship between service quality and satisfaction. Methodology/Technique – Self-administered questionnaire method is used to conduct this research. Findings...
Persistent link: https://www.econbiz.de/10014120287
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Does social class matter in recovering self-service technology failures?
Kim, Heewon; Jang, Soocheong - In: International journal of contemporary hospitality management 34 (2022) 3, pp. 1135-1153
Persistent link: https://www.econbiz.de/10013164531