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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Deutschland
456,060
Germany
239,261
Theorie
25,593
Theory
24,641
Service quality
21,815
Dienstleistungsqualität
21,064
Schätzung
17,520
USA
15,897
Estimation
15,581
Wirtschaftsprüfung
13,695
Großbritannien
13,605
United States
13,532
Financial audit
13,160
Recht
12,441
United Kingdom
11,331
Deutschland <Bundesrepublik>
11,249
Frankreich
10,892
EU-Staaten
10,834
EU countries
10,337
France
8,373
Konsumentenverhalten
8,008
Consumer behaviour
7,944
Welt
7,863
Geschichte
7,810
Vergleich
7,697
Bank
7,675
World
7,320
Unternehmenskonzentration
6,974
Bilanzpolitik
6,948
Comparison
6,915
Customer satisfaction
6,875
Wirkungsanalyse
6,666
Accounting policy
6,665
Market concentration
6,662
KMU
6,658
SME
6,541
Innovation
6,345
Beziehungsmarketing
6,131
Relationship marketing
6,116
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Undetermined
3,039
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1,143
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Article
5,741
Book / Working Paper
954
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2
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5,483
Aufsatz im Buch
238
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Graue Literatur
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Non-commercial literature
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125
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94
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93
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84
Conference paper
51
Konferenzbeitrag
51
Case study
42
Fallstudie
42
Collection of articles of several authors
23
Sammelwerk
23
Aufsatzsammlung
16
Konferenzschrift
10
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5
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5
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4
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4
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4
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4
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3
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2
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Amtsdruckschrift
1
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1
Bibliography
1
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1
Elektronischer Datenträger
1
Fallstudiensammlung
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English
6,304
German
395
French
1
Italian
1
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Han, Heesup
34
Prentice, Catherine
23
Mattila, Anna S.
22
Prybutok, Victor R.
21
Usman, Osly
19
Sharma, Piyush
18
Ringle, Christian M.
17
Wong, IpKin Anthony
17
Balaji, M. S.
14
McColl-Kennedy, Janet R.
14
Shahin, Arash
14
Söderlund, Magnus
14
Bilgihan, Anil
12
Gustafsson, Anders
12
Bauer, Hans H.
11
Grégoire, Yany
11
Hammerschmidt, Maik
11
Hyun, Sunghyup Sean
11
Spiller, Achim
11
Van Vaerenbergh, Yves
11
Ali, Faizan
10
Amin, Muslim
10
Edvardsson, Bo
10
Falk, Tomas
10
Guchait, Priyanko
10
Jang, Soocheong
10
Ladhari, Riadh
10
Quach, Sara
10
Roschk, Holger
10
Roy, Sanjit
10
Sparks, Beverley
10
Sreejesh, S.
10
Su, LuJun
10
Torres, Edwin N.
10
Walsh, Gianfranco
10
Evanschitzky, Heiner
9
Gong, Taeshik
9
Homburg, Christian
9
Hsu, Cathy H. C.
9
Hsu, Maxwell K.
9
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Nomos Verlagsgesellschaft
4
Springer Fachmedien Wiesbaden
4
Books on Demand GmbH <Norderstedt>
3
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
ANZMAC Conference <2019, Wellington>
1
Adolf Würth GmbH & Co. KG
1
Allgemeiner Deutscher Automobil-Club
1
Australian and New Zealand Marketing Academy
1
Bundesagentur für Arbeit
1
Center for Service Excellence
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Cornell University / Food and Nutrition Policy Program
1
Deutschland / Bundesamt für Naturschutz
1
Deutschland / Bundeswehr / Universität Hamburg
1
Duale Hochschule Baden-Württemberg Mannheim
1
Erasmus Research Institute of Management
1
European Business School <Oestrich-Winkel>
1
European Society for Opinion and Marketing Research
1
Förderverein für Marketing an der Universität Hohenheim
1
IGI Global
1
IPRI International Performance Research Institute
1
International Conference on Services Management <North Cyprus)>
1
Leuphana Universität Lüneburg
1
Ludwig-Maximilians-Universität München
1
Marketing Research Congress <44, 1991, Luxembourg>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Rheinisch-Westfälisches Institut für Wirtschaftsforschung
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Technische Universität Hamburg
1
Verlag Dr. Kovač
1
Volkswirtschaftliches Institut für Mittelstand und Handwerk an der Universität Göttingen
1
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
1
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International journal of hospitality management
228
Journal of retailing and consumer services
218
Journal of business research : JBR
145
The journal of services marketing
129
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
127
The service industries journal
103
Journal of hospitality marketing & management
98
International journal of contemporary hospitality management
90
Journal of travel and tourism marketing
83
Services marketing quarterly
78
Tourism management : research, policies, practice
67
Journal of air transport management
65
The TQM journal : the international review of organizational improvement
63
Service business
61
International journal of quality and service sciences
60
International journal of services and operations management
56
Cogent business & management
55
Journal of service research : JSR
54
Total quality management & business excellence
52
International journal of quality & reliability management
50
International journal of productivity and quality management : IJPQM
49
Asia Pacific journal of marketing and logistics
46
Journal of service management
46
International journal of services, economics and management
45
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
45
International journal of services and operations management : IJSOM
42
Managing service quality : MSQ ; an international journal
41
The international journal of bank marketing : IJBM
38
Quality management journal : QMJ
36
Journal of Asian finance, economics and business : JAFEB
34
International journal of electronic marketing and retailing : IJEMR
30
Journal of strategic marketing
30
Journal of the Academy of Marketing Science
30
Journal of service research
29
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
27
Journal of hospitality and tourism insights
26
Tourism management perspectives : TMP
26
International journal of business information systems : IJBIS
25
Journal of service theory and practice : JSTP
25
Psychology & marketing
25
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ECONIS (ZBW)
6,679
EconStor
15
OLC EcoSci
3
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1
How better client service performance affects auditors' willingness to challenge management's preferred accounting
Ricci, Michael A.
- In:
Accounting, organizations and society : an …
103
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013485822
Saved in:
2
Satisfaction and pricing for accounting services to very small enterprises
Catenazzo, Giuseppe
;
Fragnière, Emmanuel
; …
- In:
International journal of economics and accounting : IJEA
5
(
2014
)
2
,
pp. 145-164
Persistent link: https://www.econbiz.de/10010489268
Saved in:
3
The influence of professional qualification on customer perceptions of accounting services quality and retention decisions
Zaman Groff, Maja
;
Slapničar, Sergeja
;
Štumberger, Neža
- In:
Journal of business economics and management
16
(
2015
)
4
,
pp. 753-768
Persistent link: https://www.econbiz.de/10011383064
Saved in:
4
Developing client service competencies in accounting students : integrating a service quality experience in an accounting course
Moshavi, Dan
;
Johnson, Christie
;
Giullian, Marc
- In:
Journal of the Academy of Business Education : JABE
8
(
2007
)
1
,
pp. 56-68
Persistent link: https://www.econbiz.de/10003870792
Saved in:
5
The effects of perceived service quality of audit firms on satisfaction and behavioural intentions : a research on the Istanbul stock exchange listed companies
Türk, Zeynep
;
Avcilar, Mutlu Yüksel
- In:
Research journal of business management
4
(
2010
)
2
,
pp. 156-166
Persistent link: https://www.econbiz.de/10008839975
Saved in:
6
Customer satisfaction, corporate image, and service quality in professional services
Cameran, Mara
;
Moizer, Peter
;
Pettinicchio, Angela
- In:
The service industries journal
30
(
2010
)
3/4
,
pp. 421-435
Persistent link: https://www.econbiz.de/10003980721
Saved in:
7
Do financial restatements lead to auditor changes?
Mande, Vivek
;
Son, Myungsoo
- In:
Auditing : a journal of practice & theory
32
(
2013
)
2
,
pp. 119-145
Persistent link: https://www.econbiz.de/10009751184
Saved in:
8
Auditor-client compatibility and corporate governance effectiveness : an empirical analysis
Abdel-Meguid, Ahmed M.
- In:
International journal of corporate governance : IJCG
3
(
2012
)
1
,
pp. 19-45
Persistent link: https://www.econbiz.de/10009697038
Saved in:
9
Auditor performance, client satisfaction and client loyalty : evidence from Belgian non-profits
Reheul, Anne-Mie
;
Van Caneghem, Tom
;
Verbruggen, Sandra
- In:
International journal of auditing : IJA
17
(
2013
)
1
,
pp. 19-37
Persistent link: https://www.econbiz.de/10009723021
Saved in:
10
Does client participation in an external audit affect their satisfaction with the audit service?
Herda, David H.
;
Petersen, Michael J.
;
Fontaine, Richard
- In:
Managerial auditing journal
29
(
2014
)
9
,
pp. 818-836
Persistent link: https://www.econbiz.de/10010436663
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