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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Beziehungsmarketing
5
Relationship marketing
5
Leistungsmotivation
4
Work motivation
4
Arbeitszufriedenheit
3
Customer satisfaction
3
Dienstleistungsqualität
3
Job satisfaction
3
Service quality
3
Arbeitsverhalten
2
Brand image
2
Brand management
2
Customer loyalty
2
Einzelhandel
2
Gerechtigkeit
2
Justice
2
Markenführung
2
Markenimage
2
Organizational behaviour
2
Retail trade
2
Salespeople
2
Stress
2
Verhalten in Organisationen
2
Verkaufspersonal
2
Work behaviour
2
Work stress
2
Arbeitsleistung
1
Arbeitspsychologie
1
Big data
1
Brand
1
Challenge appraisal
1
Co-production
1
Consumer behaviour
1
Crowdfunding
1
Customer brand equity
1
Customer indebtedness
1
Customer requests
1
Customer-oriented behaviors
1
Deep learning
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English
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Jung, Jin Ho
3
Yoo, Jaewon
2
Arnold, Todd J.
1
Jung, Yeonsung
1
Yoo, Jay Jaewon
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Journal of business research : JBR
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Journal of retailing and consumer services
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Journal of service theory and practice
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ECONIS (ZBW)
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The influence of a retail store manager in developing frontline employee brand relationship, service performance and customer loyalty
Jung, Jin Ho
;
Yoo, Jay Jaewon
;
Arnold, Todd J.
- In:
Journal of business research : JBR
122
(
2021
),
pp. 362-372
Persistent link: https://www.econbiz.de/10012420421
Saved in:
2
The effects of deviant customer-oriented behaviors on service friendship : the moderating role of co-production
Jung, Jin Ho
;
Yoo, Jaewon
- In:
Journal of retailing and consumer services
48
(
2019
),
pp. 60-69
Persistent link: https://www.econbiz.de/10012001282
Saved in:
3
The synergistic effects of LMX and procedural justice climate on employee motivation and customer loyalty in a retail service context
Jung, Jin Ho
;
Yoo, Jaewon
;
Jung, Yeonsung
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 232-257
Persistent link: https://www.econbiz.de/10013190891
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