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~subject:"Kundenzufriedenheit"
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Workplace trust as a mechanism...
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Kundenzufriedenheit
Vertrauen
3,750
trust
3,721
Konzern
3,610
Trust
3,570
Confidence
3,553
Corporate group
2,924
Deutschland
1,280
Germany
1,065
Konsumentenverhalten
976
Consumer behaviour
975
Theorie
612
Theory
588
Relationship marketing
548
Beziehungsmarketing
542
Experiment
509
Multinationales Unternehmen
462
Corporate Governance
440
Corporate governance
432
Social capital
395
Transnational corporation
394
Customer satisfaction
362
Firm performance
345
Unternehmenserfolg
343
Lieferantenmanagement
315
Supplier relationship management
313
Welt
307
India
303
Sozialkapital
300
Electronic Commerce
297
World
295
USA
294
E-commerce
292
Indien
286
China
280
social capital
275
Online retailing
274
Online-Handel
274
Eigentümerstruktur
271
Ownership structure
271
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Undetermined
218
Free
38
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Article
358
Book / Working Paper
1
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Article in journal
357
Aufsatz in Zeitschrift
357
Conference paper
3
Konferenzbeitrag
3
Aufsatz im Buch
1
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1
Collection of articles of several authors
1
Graue Literatur
1
Non-commercial literature
1
Sammelwerk
1
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359
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Svensson, Göran
12
Han, Heesup
5
Roberts-Lombard, Mornay
5
Lee, Choong-Ki
4
Mostert, Pierre
4
Nimako, Simon Gyasi
4
Bilgihan, Anil
3
Billström, Anders
3
Fatima, Johra Kayeser
3
Hyun, Sunghyup Sean
3
Jacob, Jayanth
3
Lombart, Cindy
3
Louis, Didier
3
Loureiro, Sandra Maria Correia
3
Mbawuni, Joseph
3
Mpinganjira, Mercy
3
Mysen, Tore
3
Narteh, Bedman
3
Ofori, Kwame Simpe
3
Padin, Carmen
3
Parayitam, Satyanarayana
3
Paul, Thomas John
3
Rindell, Anne
3
Rohman, Fatchur
3
Song, Hak-jun
3
Van Tonder, Estelle
3
Yeboah-Asiamah, Eric
3
Al-Ansi, Amr
2
Amoako, George Kofi
2
Anish, M. N.
2
Arcand, Manon
2
Aritonang, R.
2
Balaji, M. S.
2
Bebber, Suélen
2
Benhabib, Abderrezzak
2
Brun, Isabelle
2
Busser, James A.
2
Cai, Ruiying
2
Cheah, Jun-Hwa
2
Chi, Christina Geng-Qing
2
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Journal of retailing and consumer services
20
Journal of travel and tourism marketing
9
Journal of business research : JBR
7
Asia Pacific journal of marketing and logistics
6
International journal of hospitality management
6
Journal of financial services marketing
6
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
6
Journal of strategic marketing
6
The international journal of bank marketing : IJBM
6
Journal of global information management : an official publication of the Information Resources Management Association
5
Journal of hospitality marketing & management
5
Service business
5
Cogent business & management
4
International journal of business excellence : IJBEX
4
International journal of electronic business : IJEB
4
International journal of electronic marketing and retailing : IJEMR
4
Journal of business-to-business marketing
4
Market : review for marketing theory and practice
4
Pakistan journal of commerce and social sciences
4
Services marketing quarterly
4
The journal of business & industrial marketing
4
The service industries journal
4
International journal of bank marketing
3
International journal of business and systems research : IJBSR
3
International journal of e-business research : an official publication of the Information Resources Management Association
3
International journal of procurement management
3
International journal of quality & reliability management
3
International journal of services, economics and management
3
International journal of technology marketing : IJTMkt
3
Journal of customer behaviour
3
Journal of financial services marketing : JFSM
3
Journal of internet commerce
3
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
3
Journal of service management
3
Nepalese journal of finance : a publication of Uniglobe College
3
Psychology & marketing
3
Serbian journal of management : an international journal for theory and practice of management science ; SJM
3
The journal of services marketing
3
Administrative Sciences : open access journal
2
Australasian marketing journal
2
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ECONIS (ZBW)
359
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1
Consumer brand loyalty in the Chilean wine industry
Bianchi, Constanza
- In:
Journal of food products marketing
21
(
2015
)
4
,
pp. 442-460
Persistent link: https://www.econbiz.de/10011432296
Saved in:
2
An investigation of online shopping experience on
trust
and behavioral intentions
Samuel, Lee Hao Suan
;
Balaji, M. S.
;
Khong Kok Wei
- In:
Journal of internet commerce
14
(
2015
)
2
,
pp. 233-254
Persistent link: https://www.econbiz.de/10011432424
Saved in:
3
Price image consequences
Lombart, Cindy
;
Louis, Didier
;
Labbé-Pinlon, Blandine
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 107-116
Persistent link: https://www.econbiz.de/10011434109
Saved in:
4
Sources of retailer personality : private brand perceptions
Lombart, Cindy
;
Louis, Didier
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 117-125
Persistent link: https://www.econbiz.de/10011434111
Saved in:
5
Trust
and commitment as mediators of the relationship between quality advice and customer loyalty
Van Tonder, Estelle
- In:
The journal of applied business research
32
(
2016
)
1
,
pp. 289-302
Persistent link: https://www.econbiz.de/10011436588
Saved in:
6
Trust
and commitment as mediators between economic and non-economic satisfaction in manufacturer-supplier relationships
Ferro, Carlos
;
Padin, Carmen
;
Svensson, Göran
;
Payan, …
- In:
The journal of business & industrial marketing
31
(
2016
)
1
,
pp. 13-23
Persistent link: https://www.econbiz.de/10011539306
Saved in:
7
Is corporate reputation a double-edged sword? : relative effects of perceived justice in airline service recovery
Ding, May-Ching
;
Ho, Ching-Wei
;
Lii, Yuan-Shuh
- In:
International journal of economics and business research
10
(
2015
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011412174
Saved in:
8
A Brazilian experience of customer retention and its key drivers in banking service rendering
Milan, Gabriel Sperandio
;
Toni, Deonir de
;
Barcellos, …
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
4
,
pp. 269-286
Persistent link: https://www.econbiz.de/10011412348
Saved in:
9
Signalling as a means to generate loyalty in m-commerce : does shopper experience moderate the process?
San-Martín, Sonia
;
López-Catalán, Blanca
; …
- In:
Journal of customer behaviour
14
(
2015
)
3
,
pp. 235-256
Persistent link: https://www.econbiz.de/10011412369
Saved in:
10
Thai information technology customer loyalty perceptions : a structural equation model
Pongcharnchavalit, Surachet
;
Fongsuwan, Wanno
- In:
Research journal of business management
9
(
2015
)
1
,
pp. 188-202
Persistent link: https://www.econbiz.de/10011413721
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