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Satisfaction and pricing for accounting services to very small enterprises
Catenazzo, Giuseppe; Fragnière, Emmanuel; … - In: International journal of economics and accounting : IJEA 5 (2014) 2, pp. 145-164
Persistent link: https://www.econbiz.de/10010489268
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The influence of professional qualification on customer perceptions of accounting services quality and retention decisions
Zaman Groff, Maja; Slapničar, Sergeja; Štumberger, Neža - In: Journal of business economics and management 16 (2015) 4, pp. 753-768
Persistent link: https://www.econbiz.de/10011383064
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Developing client service competencies in accounting students : integrating a service quality experience in an accounting course
Moshavi, Dan; Johnson, Christie; Giullian, Marc - In: Journal of the Academy of Business Education : JABE 8 (2007) 1, pp. 56-68
Persistent link: https://www.econbiz.de/10003870792
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The effects of perceived service quality of audit firms on satisfaction and behavioural intentions : a research on the Istanbul stock exchange listed companies
Türk, Zeynep; Avcilar, Mutlu Yüksel - In: Research journal of business management 4 (2010) 2, pp. 156-166
Persistent link: https://www.econbiz.de/10008839975
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Customer satisfaction, corporate image, and service quality in professional services
Cameran, Mara; Moizer, Peter; Pettinicchio, Angela - In: The service industries journal 30 (2010) 3/4, pp. 421-435
Persistent link: https://www.econbiz.de/10003980721
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Do financial restatements lead to auditor changes?
Mande, Vivek; Son, Myungsoo - In: Auditing : a journal of practice & theory 32 (2013) 2, pp. 119-145
Persistent link: https://www.econbiz.de/10009751184
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Auditor-client compatibility and corporate governance effectiveness : an empirical analysis
Abdel-Meguid, Ahmed M. - In: International journal of corporate governance : IJCG 3 (2012) 1, pp. 19-45
Persistent link: https://www.econbiz.de/10009697038
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Auditor performance, client satisfaction and client loyalty : evidence from Belgian non-profits
Reheul, Anne-Mie; Van Caneghem, Tom; Verbruggen, Sandra - In: International journal of auditing : IJA 17 (2013) 1, pp. 19-37
Persistent link: https://www.econbiz.de/10009723021
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Does client participation in an external audit affect their satisfaction with the audit service?
Herda, David H.; Petersen, Michael J.; Fontaine, Richard - In: Managerial auditing journal 29 (2014) 9, pp. 818-836
Persistent link: https://www.econbiz.de/10010436663
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Segmented Service Quality Audit (SSQA) for Banks : An Empirical Analysis
Thampy, Ashok - 2012
Since 1990, the Indian economy has moved towards greater openness and less controls. Many of the regulations which restricted entry, expansion of capacity and competition have been removed. This has increased the number of choices for the Indian consumer as well as competition among firms. The...
Persistent link: https://www.econbiz.de/10013099244