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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
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Brand management
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Luxusgüter
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Hotellerie
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Dienstleistungsqualität
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recollection
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Alternative golf
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Kang, Juhee
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Hua, Nan
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Ronzoni, Giulio
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Torres, Edwin
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Zhang, Tingting
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Fu, Xiaoxiao
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Hahm, Jeeyeon
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Kwun, David J.
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Salehi-Esfahani, Saba
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International journal of hospitality management
3
International journal of contemporary hospitality management
1
Journal of hospitality and tourism insights
1
Journal of hospitality marketing & management
1
Journal of travel and tourism marketing
1
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ECONIS (ZBW)
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1
Effective marketing outcomes of hotel Facebook pages : the role of active participation and satisfaction
Kang, Juhee
- In:
Journal of hospitality and tourism insights
1
(
2018
)
2
,
pp. 106-120
Persistent link: https://www.econbiz.de/10011922078
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2
Self-congruity and flow as antecedents of attitude and loyalty towards a theme park brand
Fu, Xiaoxiao
;
Kang, Juhee
;
Tasci, Asli
- In:
Journal of travel and tourism marketing
34
(
2017
)
9
,
pp. 1261-1273
Persistent link: https://www.econbiz.de/10011759016
Saved in:
3
Investigating the effect of alternative golf experience on traditional golf : an integrated framework of perceived value, satisfaction, and involvement
Kang, Juhee
;
Kwun, David J.
;
Hahm, Jeeyeon
- In:
International journal of contemporary hospitality management
34
(
2022
)
11
,
pp. 4266-4287
Persistent link: https://www.econbiz.de/10013413357
Saved in:
4
Improving consumer commitment through the integration of self-service technologies : a transcendent consumer experience perspective
Wei, Wei
;
Torres, Edwin
;
Hua, Nan
- In:
International journal of hospitality management
59
(
2016
),
pp. 105-115
Persistent link: https://www.econbiz.de/10011609958
Saved in:
5
Responding to negative reviews? : the interplay of management response strategy and service failure type
Salehi-Esfahani, Saba
;
Torres, Edwin
;
Hua, Nan
- In:
Journal of hospitality marketing & management
32
(
2023
)
1
,
pp. 29-49
Persistent link: https://www.econbiz.de/10013545802
Saved in:
6
Measuring delightful customer experiences : the validation and testing of a customer delight scale along with its antecedents and effects
Torres, Edwin N.
;
Zhang, Tingting
;
Ronzoni, Giulio
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-17
Persistent link: https://www.econbiz.de/10012241921
Saved in:
7
Sentimental analysis of Facebook reviews : does hospitality matter in senior living?
Zhong, Yun Ying
;
Zhang, Tingting
;
Ronzoni, Giulio
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014334428
Saved in:
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