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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
China
127,417
Consumer behaviour
83,815
Konsumentenverhalten
81,365
Service quality
21,814
Dienstleistungsqualität
21,063
Health care
16,535
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15,828
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8,288
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Germany
8,209
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8,159
India
8,054
Health care system
7,980
Internationale Wirtschaftsbeziehungen
7,797
Indien
7,767
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7,703
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Economic growth
7,419
Auslandsinvestition
7,384
Brand image
7,382
Markenimage
7,323
Foreign investment
7,297
Urlaubsverhalten
6,354
Holiday behaviour
6,333
Online-Handel
6,269
Online retailing
6,253
Welt
6,201
World
6,099
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5,812
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5,756
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Han, Heesup
67
Homburg, Christian
41
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37
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35
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30
Wong, IpKin Anthony
30
Usman, Osly
28
Aksoy, Lerzan
27
Ringle, Christian M.
26
Gil Saura, Irene
25
Prentice, Catherine
25
Prayag, Girish
24
Prybutok, Victor R.
24
Hyun, Sunghyup Sean
23
Söderlund, Magnus
23
Jang, Soocheong
21
Keiningham, Timothy
21
Bilgihan, Anil
20
Shahin, Arash
20
Sharma, Piyush
20
Evanschitzky, Heiner
19
Lee, Choong-Ki
19
Roschk, Holger
19
Gustafsson, Anders
18
Huber, Frank
18
Balaji, M. S.
17
Bruhn, Manfred
17
Gelbrich, Katja
17
Loureiro, Sandra Maria Correia
17
Su, LuJun
17
Barnes, Donald C.
16
Hsu, Maxwell K.
16
McColl-Kennedy, Janet R.
16
Park, Jungkun
16
Ryu, Kisang
16
Sirgy, M. Joseph
16
Sparks, Beverley
16
Verhoef, Peter C.
16
Wieseke, Jan
16
Yi, Youjae
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National Bureau of Economic Research
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6
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4
Nomos Verlagsgesellschaft
4
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
IGI Global
3
RWTH Aachen
3
Technische Universität Hamburg
3
University of Bamberg, Chair of Finance
3
Eric Cuvillier <Firma>
2
Gesellschaft für Wirtschafts- und Sozialwissenschaften des Landbaues - GEWISOLA
2
Harvard Graduate School of Business Administration
2
Information Resources Management Association
2
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
Shaker Verlag
2
Technische Universität Dresden
2
University of Madras / Department of Commerce
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Universität Mannheim
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Wirtschaftswissenschaftliche Fakultät, Friedrich-Schiller-Universität Jena
2
ANZMAC Conference <2019, Wellington>
1
Academy of Marketing
1
Adolf Würth GmbH & Co. KG
1
Allgemeiner Deutscher Automobil-Club
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Australian and New Zealand Marketing Academy
1
Bergische Universität Wuppertal
1
Bundesagentur für Arbeit
1
Center for Service Excellence
1
Conference Board
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Cornell University / Food and Nutrition Policy Program
1
Deutsches Forschungsinstitut für Öffentliche Verwaltung Speyer
1
Deutschland / Bundesamt für Naturschutz
1
Deutschland / Bundeswehr / Universität Hamburg
1
Dpunkt.Verlag <Heidelberg>
1
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Journal of retailing and consumer services
422
International journal of hospitality management
378
Journal of business research : JBR
300
The journal of services marketing
191
Tourism management : research, policies, practice
177
The service industries journal
173
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
170
Journal of travel and tourism marketing
164
Journal of hospitality marketing & management
154
International journal of contemporary hospitality management
141
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
105
Cogent business & management
103
Services marketing quarterly
101
Service business
89
Journal of service research : JSR
88
Journal of air transport management
87
Asia Pacific journal of marketing and logistics
85
The TQM journal : the international review of organizational improvement
85
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
84
Tourism management perspectives : TMP
84
Psychology & marketing
80
International journal of productivity and quality management : IJPQM
77
Journal of the Academy of Marketing Science
72
Industrial marketing management : the international journal for industrial and high-tech firms
71
Journal of service management
71
Journal of strategic marketing
69
International journal of quality and service sciences
67
The international journal of bank marketing : IJBM
66
Total quality management & business excellence
66
International journal of services and operations management
63
Tourism analysis : an interdisciplinary tourism & hospitality journal
61
European journal of marketing : EJM
59
Journal of Asian finance, economics and business : JAFEB
59
International journal of quality & reliability management
58
Managing service quality : MSQ ; an international journal
57
International journal of services, economics and management
55
Journal of hospitality and tourism insights
55
Journal of retailing
54
International journal of business information systems : IJBIS
52
International journal of electronic marketing and retailing : IJEMR
52
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ECONIS (ZBW)
13,912
EconStor
29
OLC EcoSci
11
RePEc
10
USB Cologne (EcoSocSci)
8
BASE
5
Other ZBW resources
1
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1
Quality, value? – Insights into medical tourists' attitudes and behaviors
Prajitmutita, Lyn Manassannan
;
Perényi, Áron
; …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 207-216
Persistent link: https://www.econbiz.de/10011528661
Saved in:
2
An investigation of American medical tourists’ posttravel experience
Drinkert, Allison
;
Singh, Neha
- In:
Journal of hospitality marketing & management
26
(
2017
)
3
,
pp. 335-346
Persistent link: https://www.econbiz.de/10011707092
Saved in:
3
A framework for medical tourists' satisfaction and loyalty by costumer segmentation and quality improvement
Nakhaeinejad, Mahdi
;
Moeinzadeh, Mohammad Hosein
; …
- In:
Journal of hospitality and tourism insights
5
(
2022
)
5
,
pp. 1022-1033
Persistent link: https://www.econbiz.de/10013483198
Saved in:
4
Medical tourism service quality : finally some empirical findings
Noor Hazilah Abd Manaf
;
Hussin, Husnayati
;
Jahn Kassim, …
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 1017-1028
Persistent link: https://www.econbiz.de/10011440785
Saved in:
5
Mexico's medical tourism healthcare service quality : a content analysis of international patients' online testimonials
Guiry, Michael
;
Morgan, Audra
- In:
International journal of leisure and tourism marketing …
7
(
2021
)
2
,
pp. 105-135
Persistent link: https://www.econbiz.de/10012513489
Saved in:
6
The factor structure of medical tourist satisfaction : exploring key drivers of choice, delight, and frustration
Mikulić, Josip
;
Krešić, Damir
;
Šerić, Maja
- In:
Journal of hospitality & tourism research : JHTR ; the …
45
(
2021
)
8
,
pp. 1489-1512
Persistent link: https://www.econbiz.de/10012624209
Saved in:
7
International tourists' service quality perception and behavioral loyalty toward medical tourism in Bangkok metropolitan area
Lertwannawit, Aurathai
;
Gulid, Nak
- In:
The journal of applied business research
27
(
2011
)
6
,
pp. 1-11
Persistent link: https://www.econbiz.de/10009389324
Saved in:
8
Motivation and loyalty of Indonesian medical tourists toward Malaysian health services
Morissan
;
Gerald Goh Guan Gan
-
2021
Persistent link: https://www.econbiz.de/10012659346
Saved in:
9
How do international tourists perceive hotel quality? : an exploratory study of service qualtiy in Antalya tourism region
Dortyol, Ibrahim Taylan
;
Varinli, Inci
;
Kitapci, Olgun
- In:
International journal of contemporary hospitality management
26
(
2014
)
3
,
pp. 470-495
Persistent link: https://www.econbiz.de/10010358419
Saved in:
10
Connecting with prospective medical tourists online : a cross-sectional analysis of private hospital websites promoting medical tourism in India, Malaysia and Thailand
Sedigheh Moghavvemi
;
Ormond, Meghann
;
Ghazali Musa
;
Che …
- In:
Tourism management : research, policies, practice
58
(
2017
),
pp. 154-163
Persistent link: https://www.econbiz.de/10011634682
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