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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Börsenkurs
52,641
Share price
51,116
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23,574
Behavioural finance
23,012
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21,755
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5,108
Consumer behaviour
4,814
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4,776
Germany
4,652
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4,556
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4,471
CAPM
4,316
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4,081
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4,048
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4,047
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Han, Heesup
34
Prentice, Catherine
23
Mattila, Anna S.
22
Prybutok, Victor R.
21
Usman, Osly
19
Sharma, Piyush
18
Wong, IpKin Anthony
17
Balaji, M. S.
14
McColl-Kennedy, Janet R.
14
Shahin, Arash
14
Söderlund, Magnus
14
Bilgihan, Anil
12
Gustafsson, Anders
12
Grégoire, Yany
11
Van Vaerenbergh, Yves
11
Ali, Faizan
10
Amin, Muslim
10
Guchait, Priyanko
10
Hyun, Sunghyup Sean
10
Jang, Soocheong
10
Ladhari, Riadh
10
Quach, Sara
10
Ringle, Christian M.
10
Roy, Sanjit
10
Sparks, Beverley
10
Sreejesh, S.
10
Su, LuJun
10
Torres, Edwin N.
10
Edvardsson, Bo
9
Gong, Taeshik
9
Hammerschmidt, Maik
9
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Hsu, Maxwell K.
9
Izogo, Ernest Emeka
9
Qin, Hong
9
Roberts-Lombard, Mornay
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8
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Australian and New Zealand Marketing Academy
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Books on Demand GmbH <Norderstedt>
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Cornell University / Food and Nutrition Policy Program
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Deutschland / Bundeswehr / Universität Hamburg
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European Business School <Oestrich-Winkel>
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International Conference on Services Management <North Cyprus)>
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National Bureau of Economic Research
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Universität Mannheim
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Volkswirtschaftliches Institut für Mittelstand und Handwerk an der Universität Göttingen
1
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International journal of hospitality management
227
Journal of retailing and consumer services
215
Journal of business research : JBR
143
The journal of services marketing
129
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
126
The service industries journal
101
Journal of hospitality marketing & management
96
International journal of contemporary hospitality management
90
Journal of travel and tourism marketing
83
Services marketing quarterly
78
Journal of air transport management
65
Tourism management : research, policies, practice
65
The TQM journal : the international review of organizational improvement
63
Service business
61
International journal of quality and service sciences
59
Cogent business & management
55
International journal of services and operations management
55
Journal of service research : JSR
53
Total quality management & business excellence
52
International journal of quality & reliability management
50
International journal of productivity and quality management : IJPQM
49
Asia Pacific journal of marketing and logistics
45
International journal of services, economics and management
45
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
45
Journal of service management
45
International journal of services and operations management : IJSOM
42
Managing service quality : MSQ ; an international journal
41
The international journal of bank marketing : IJBM
37
Quality management journal : QMJ
36
Journal of Asian finance, economics and business : JAFEB
34
International journal of electronic marketing and retailing : IJEMR
30
Journal of service research
29
Journal of strategic marketing
29
Journal of the Academy of Marketing Science
29
Journal of hospitality and tourism insights
26
International journal of business information systems : IJBIS
25
Journal of service theory and practice : JSTP
25
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Psychology & marketing
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Tourism management perspectives : TMP
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ECONIS (ZBW)
6,314
EconStor
5
OLC EcoSci
3
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1
Investor sentiment, customer satisfaction and stock returns
Peng, Chi-lu
;
Lai, Kuan-ling
;
Chen, Maio-ling
;
Wei, An-pin
- In:
European journal of marketing : EJM
49
(
2015
)
5/6
,
pp. 827-850
Persistent link: https://www.econbiz.de/10011298082
Saved in:
2
How better client service performance affects auditors' willingness to challenge management's preferred accounting
Ricci, Michael A.
- In:
Accounting, organizations and society : an …
103
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013485822
Saved in:
3
The effect of word-of-mouth communication on stock holdings and trades : empirical evidence from an emerging market
Argan, Metin
;
Guven, Sevil
;
Yalama, Abdullah
- In:
The journal of behavioral finance : a publication of …
15
(
2014
)
2
,
pp. 89-98
Persistent link: https://www.econbiz.de/10011303218
Saved in:
4
Satisfaction and pricing for accounting services to very small enterprises
Catenazzo, Giuseppe
;
Fragnière, Emmanuel
; …
- In:
International journal of economics and accounting : IJEA
5
(
2014
)
2
,
pp. 145-164
Persistent link: https://www.econbiz.de/10010489268
Saved in:
5
The influence of professional qualification on customer perceptions of accounting services quality and retention decisions
Zaman Groff, Maja
;
Slapničar, Sergeja
;
Štumberger, Neža
- In:
Journal of business economics and management
16
(
2015
)
4
,
pp. 753-768
Persistent link: https://www.econbiz.de/10011383064
Saved in:
6
Developing client service competencies in accounting students : integrating a service quality experience in an accounting course
Moshavi, Dan
;
Johnson, Christie
;
Giullian, Marc
- In:
Journal of the Academy of Business Education : JABE
8
(
2007
)
1
,
pp. 56-68
Persistent link: https://www.econbiz.de/10003870792
Saved in:
7
The effects of perceived service quality of audit firms on satisfaction and behavioural intentions : a research on the Istanbul stock exchange listed companies
Türk, Zeynep
;
Avcilar, Mutlu Yüksel
- In:
Research journal of business management
4
(
2010
)
2
,
pp. 156-166
Persistent link: https://www.econbiz.de/10008839975
Saved in:
8
Customer satisfaction, corporate image, and service quality in professional services
Cameran, Mara
;
Moizer, Peter
;
Pettinicchio, Angela
- In:
The service industries journal
30
(
2010
)
3/4
,
pp. 421-435
Persistent link: https://www.econbiz.de/10003980721
Saved in:
9
Do financial restatements lead to auditor changes?
Mande, Vivek
;
Son, Myungsoo
- In:
Auditing : a journal of practice & theory
32
(
2013
)
2
,
pp. 119-145
Persistent link: https://www.econbiz.de/10009751184
Saved in:
10
Auditor-client compatibility and corporate governance effectiveness : an empirical analysis
Abdel-Meguid, Ahmed M.
- In:
International journal of corporate governance : IJCG
3
(
2012
)
1
,
pp. 19-45
Persistent link: https://www.econbiz.de/10009697038
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