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Kundenwirkung von "Holographic Shopping", "Augmented Reality" und "Embodied Robots" im Handel
Swoboda, Bernhard; Fränzel, Nils - In: Marketing und Innovation in disruptiven Zeiten, (pp. 249-278). 2023
Persistent link: https://www.econbiz.de/10013555066
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Individual investors' satisfaction and loyalty in online securities trading using the technology acceptance model
Hien Nguyen; Pham, Long; Williamson, Stan; Nguyen Duy Hung - In: International journal of management and decision making … 19 (2020) 2, pp. 239-266
Persistent link: https://www.econbiz.de/10012253662
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Kundenzufriedenheitsmanagement bei der R+V Versicherung
Marschler, Hans-Christian; Eckert, Hans; Waidner, Erik; … - In: Handbuch Kundenmanagement : Anforderungen, Prozesse, …, (pp. 479-500). 2008
Persistent link: https://www.econbiz.de/10003708622
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Studienarbeiten von Studenten zum Thema : Auswirkungen der Digitalisierung und neuer Technologien auf das Geschäftsmodell der Versicherungsbranche : Risiken und Chancen
Meyer, Ralf (ed.) - Duale Hochschule Baden-Württemberg Mannheim - 2019
Persistent link: https://www.econbiz.de/10012140209
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Modernes Zufriedenheitsmanagement in der Assekuranz : von Menschen, KI und prädiktiver Kundenzufriedenheit
Mühlhaus, Daniel; Pointner, Sonja; Hofmann, Jens; … - In: Marketing und Innovation in disruptiven Zeiten, (pp. 429-458). 2023
Persistent link: https://www.econbiz.de/10013555090
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Essays on private investors' investment decisions, the role of financial sophistication and advice
Krick, Johannes - 2012
Persistent link: https://www.econbiz.de/10009697319
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An e-commerce customer service robot based on intention recognition model
Peng, Minjing; Qin, Yanwei; Tang, Chenxin; Deng, Xiangming - In: Journal of electronic commerce in organizations : the … 14 (2016) 1, pp. 34-44
Persistent link: https://www.econbiz.de/10011529142
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Robots and gunslingers : measuring customer satisfaction on the Internet
Simms, David - In: E-Service : new directions in theory and practice, (pp. 65-89). 2002
Persistent link: https://www.econbiz.de/10001812866
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A silver lining in the COVID-19 cloud : examining customers' value perceptions, willingness to use and pay more for robotic restaurants
Chuah, Stephanie Hui-wen; Eugene Cheng-xi Aw; Cheng, … - In: Journal of hospitality marketing & management 31 (2022) 1, pp. 49-76
Persistent link: https://www.econbiz.de/10012821047
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Applications and implications of service robots in hospitality
Tuomi, Aarni; Tussyadiah, Iis P.; Stienmetz, Jason - In: The Cornell hospitality quarterly 62 (2021) 2, pp. 232-247
Persistent link: https://www.econbiz.de/10012520149