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Factors affecting Internet banking success : a comparative investigation between Indonesia and South Korea

Susanto, Aries; Lee, Hwansoo; Zo, Hangjung; Ciganek, … - In: Journal of global information management : an official … 21 (2013) 2, pp. 72-95

Persistent link: https://www.econbiz.de/10009767279

Role of trust and customer loyalty in reducing perceived security risk in internet banking

Mann, Bikram Jit Singh; Sahni, Sunpreet Kaur - In: International journal of electronic business 10 (2013) 4, pp. 331-354

Persistent link: https://www.econbiz.de/10009790705

Examining the effects of electronic service quality on online banking customer satisfaction : evidence from Zambia

Mwiya, Bruce; Katai, Mathew; Bwalya, Justice; Kayekesi, … - In: Cogent business & management 9 (2022) 1, pp. 1-23

indicate that the E-SERVQUAL model is applicable in the Zambian context and that security, website attribute, privacy … restrictions. The implications to policy and practice are that improving security, website attributes, privacy, efficiency …

Persistent link: https://www.econbiz.de/10014443940

Internet banking and customer loyalty : evidence from the French market

Sahut, Jean-Michel; Kammoun, Niaz; Teulon, Frédéric - In: Revue Gestion 2000 : management & prospective 35 (2018) 1, pp. 151-168

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PSD2 Secure Customer Authentication and customer experience : ensuring a positive impact

Sacaleanu, Roxana; Tak, Eric - In: Journal of digital banking 5 (2020) 2, pp. 146-154

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Quality model for internet banking services & customer satisfaction

Nazeri, Ali; Babayof, Fatemeh; Keshavarzi, Majid - In: International journal of economic perspectives : IJEP 11 (2017) 3, pp. 590-599

Persistent link: https://www.econbiz.de/10012209387

The effect of perceived security on consumer purchase intensions in electronic commerce

Aggarwal, Aanchal; Rahul, Manmohan - In: International journal of public sector performance … 4 (2018) 1, pp. 1-20

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Internet banking, consumer adoption and customer satisfaction of Nepalese commercial banks

Pandey, Renu - In: Nepalese journal of economics : a publication of … 3 (2019) 3, pp. 14-26

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Antecedents of satisfaction with Facebook in the context of user involvement, privacy, and trust

Sethna, Beheruz N.; Hazari, Sunil; Talpade, Salil - In: Journal of customer behaviour 20 (2021) 1/2, pp. 95-124

Persistent link: https://www.econbiz.de/10014424076

Impact of e-banking service quality on customer's satisfaction of Nepalese commercial banks

Khatiwada, Nabin Raj - In: Nepalese journal of finance : a publication of Uniglobe … 9 (2022) 4, pp. 36-47

Persistent link: https://www.econbiz.de/10014495083

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