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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Structural equation modeling
659
Strukturgleichungsmodell
620
Structural equation model
619
structural equation modeling
456
Discretion
199
discretion
193
Consumer behaviour
171
Konsumentenverhalten
167
Structural Equation Modeling
137
Theorie
134
Theory
126
Firm performance
97
Unternehmenserfolg
94
Geldpolitik
91
Monetary policy
89
Regelbindung versus Diskretion
72
Lieferkette
71
Partial least squares
71
Rules versus discretion
71
Supply chain
71
Customer satisfaction
66
Beziehungsmarketing
61
Relationship marketing
61
Service quality
60
Innovation
58
Partielle kleinste Quadrate
57
Dienstleistungsqualität
56
Commitment
53
Innovation management
53
Innovationsmanagement
53
Knowledge management
46
commitment
46
Quality management
44
Qualitätsmanagement
42
Wissensmanagement
41
Innovation adoption
39
India
38
Innovationsakzeptanz
38
SME
37
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Online availability
All
Undetermined
39
Free
6
Type of publication
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Article
63
Type of publication (narrower categories)
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Article in journal
63
Aufsatz in Zeitschrift
63
Conference paper
2
Konferenzbeitrag
2
Language
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English
63
Author
All
Fatima, Johra Kayeser
3
Di Mascio, Rita
2
Pereira, Hélia Gonçalves
2
Rita, Paulo
2
Salgueiro, Maria de Fátima
2
Wirtz, Bernd W.
2
Adubah, Daniel Ato
1
Ahmed, Rizwan Raheem
1
Aiyub, Asheefa Shaheen
1
Akin, Mahmut Selami
1
Al-Nasser, Amjad D.
1
AlNajem, Mohamad N.
1
Altıntaş, Emre
1
Alén, Elisa
1
Aryeetey, Henry Okai
1
Askariazad, Mohammad Hossein
1
Atienza, Ringgold P.
1
Babakhani, Nazila
1
Balinado, Justine Roy
1
Banerjee, Dipa
1
Bebber, Suélen
1
Bhatia, Sandhya
1
Bhatt, Kedar
1
Bhatt, Ruchi
1
Bhattarai, Ujjwal
1
Biswas, Abhijeet
1
Biswas, Debasish
1
Blankson, Charles
1
Breiter Terry, Deborah
1
Bronnenmayer, Matias
1
Budiyanti, Hety
1
Butaney, Gul T.
1
Carrasqueira, Hélder Brito
1
Chang, Jiyoon
1
Cho, Young Sik
1
Chong, Hyonsong
1
Chudhery, Muhammad Adnan Zahid
1
Coker, Kesha K.
1
Coutinho, Eduardo Dias
1
Danaher, Tracey
1
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The journal of services marketing
4
Quality management journal : QMJ
3
International journal of hospitality management
2
International journal of quality & reliability management
2
Journal of hospitality marketing & management
2
Journal of internet commerce
2
Journal of retailing and consumer services
2
Journal of strategic marketing
2
Service business
2
The journal of business & industrial marketing
2
Amfiteatru economic : an economic and business research periodical
1
Asia Pacific journal of marketing and logistics
1
Asia-Pacific journal of business administration
1
Australasian marketing journal
1
Cogent business & management
1
Eurasian business review
1
Gadjah Mada international journal of business
1
Human systems management : HSM
1
IIMB management review
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of accounting information systems
1
International journal of e-business research : an official publication of the Information Resources Management Association
1
International journal of economics and finance
1
International journal of economics and financial issues : IJEFI
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of operations and quantitative management : IJOQM
1
International journal of quality and service sciences
1
International review on public and non-profit marketing
1
International transactions in operational research : a journal of the International Federation of Operational Research Societies
1
Journal of Asian finance, economics and business : JAFEB
1
Journal of business and economic analysis : (JBEA)
1
Journal of electronic commerce research : JECR
1
Journal of financial services marketing : JFSM
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of marketing communications
1
Journal of marketing for higher education
1
Journal of nonprofit & public sector marketing
1
Journal of open innovation : technology, market, and complexity
1
Journal of travel and tourism marketing
1
Journal of vacation marketing
1
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ECONIS (ZBW)
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1
Perceived supervisory support and service recovery performance : the moderating role of personaltiy traits
Oentoro, Wanny
;
Popaitoon, Patchara
;
Kongchan, Ananchai
- In:
Asia-Pacific journal of business administration
8
(
2016
)
3
,
pp. 298-316
Persistent link: https://www.econbiz.de/10011615373
Saved in:
2
The relationship between sense of community and satisfaction on future intentions to attend an association's annual meeting
Hahm, Jeeyeon
;
Breiter Terry, Deborah
;
Severt, Kimberly
; …
- In:
Tourism management : research, policies, practice
52
(
2016
),
pp. 151-160
Persistent link: https://www.econbiz.de/10011418380
Saved in:
3
An application of European Customer Satisfaction Index (ECSI) in business to business (B2B) context
Askariazad, Mohammad Hossein
;
Babakhani, Nazila
- In:
The journal of business & industrial marketing
30
(
2015
)
1
,
pp. 17-31
Persistent link: https://www.econbiz.de/10010526576
Saved in:
4
E-loyalty is not all about trust, price also matters : extending expectation-confimation theory in bookselling websites
Valvi, Aikaterini C.
;
West, Douglas C.
- In:
Journal of electronic commerce research : JECR
14
(
2013
)
1
,
pp. 99-123
Persistent link: https://www.econbiz.de/10009766265
Saved in:
5
Extent of managerial IT use, learning routines, and firm performance : a structural equation modeling of their relationship
Maiga, Adam S.
;
Nilsson, Anders
;
Jacobs, Fred A.
- In:
International journal of accounting information systems
14
(
2013
)
4
,
pp. 297-320
Persistent link: https://www.econbiz.de/10010234081
Saved in:
6
Experiential value, relationship quality, and customer loyalty in full-service restaurants : the moderating role of gender
Jin, Naehyun Paul
;
Line, Nathaniel D.
;
Goh, Ben
- In:
Journal of hospitality marketing & management
22
(
2013
)
7/8
,
pp. 679-700
Persistent link: https://www.econbiz.de/10010241616
Saved in:
7
Customer's relative loyalty: an empirical examination
Roy, Sanjit Kumar
;
Butaney, Gul T.
- In:
Journal of strategic marketing
22
(
2014
)
3
,
pp. 206-221
Persistent link: https://www.econbiz.de/10010384773
Saved in:
8
Effect of perceived service quality on customer satisfaction in hospitality industry : Gronroos’ service quality model development
Zaibaf, Mehdi
;
Taherikia, Fariz
;
Fakharian, Meysam
- In:
Journal of hospitality marketing & management
22
(
2013
)
5/6
,
pp. 490-504
Persistent link: https://www.econbiz.de/10010127364
Saved in:
9
Service quality and satisfaction in the banking sector
Fatima, Johra Kayeser
;
Razzaque, Mohammed Abdur
- In:
International journal of quality & reliability management
31
(
2014
)
4
,
pp. 367-379
Persistent link: https://www.econbiz.de/10010341329
Saved in:
10
Online purchase determinants of loyalty : the mediating effect of satisfaction in tourism
Pereira, Hélia Gonçalves
;
Salgueiro, Maria de Fátima
; …
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 279-291
Persistent link: https://www.econbiz.de/10011473227
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