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Kundenzufriedenheit
Consumer behaviour
81,922
Konsumentenverhalten
79,443
Theorie
9,023
Theory
8,859
Relationship marketing
8,809
Beziehungsmarketing
8,773
Brand management
7,425
Markenführung
7,376
Brand image
6,593
Markenimage
6,548
Customer satisfaction
5,548
Online-Handel
5,413
Online retailing
5,403
USA
4,671
Social Web
4,603
Social web
4,601
United States
4,433
Online-Marketing
4,365
Internet marketing
4,356
Service quality
4,309
Dienstleistungsqualität
4,263
Brand
4,232
Markenartikel
4,222
Einzelhandel
4,093
Retail trade
4,056
Deutschland
3,914
Germany
3,647
Verbraucherverhalten
3,597
Werbewirkung
3,560
Advertising effects
3,522
Electronic Commerce
3,511
E-commerce
3,408
Experiment
3,309
Emotion
3,159
Advertising
2,992
Werbung
2,904
Privater Konsum
2,849
Private consumption
2,846
Pricing strategy
2,735
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Undetermined
2,878
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927
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Article
4,735
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647
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4
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4,621
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109
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109
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71
Graue Literatur
68
Non-commercial literature
68
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48
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Thesis
48
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44
Arbeitspapier
40
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Sammelwerk
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10
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English
5,279
German
105
French
2
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Han, Heesup
54
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Aksoy, Lerzan
12
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Wu, Luorong
12
Gustafsson, Anders
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Kim, Jinkyung Jenny
10
Liu, Chih-Hsing
10
Quach, Sara
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Keiningham, Timothy
9
Kim, Woo Gon
9
Muskat, Birgit
9
Qu, Hailin
9
Roschk, Holger
9
Ryu, Kisang
9
Sparks, Beverley
9
Sreejesh, S.
9
Verhoef, Peter C.
9
Xu, Xun
9
Yu, Jongsik
9
Ali, Faizan
8
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
319
International journal of hospitality management
184
Journal of business research : JBR
151
The journal of services marketing
101
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
77
Cogent business & management
73
Services marketing quarterly
57
Tourism management : research, policies, practice
54
The service industries journal
50
Psychology & marketing
48
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
Service business
41
Journal of strategic marketing
39
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service management
38
Journal of service research : JSR
38
Tourism management perspectives : TMP
36
International journal of electronic marketing and retailing : IJEMR
34
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
34
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
30
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
Journal of air transport management
26
Journal of the Academy of Marketing Science
26
International journal of quality and service sciences
25
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
25
Total quality management & business excellence
24
International journal of services and operations management
23
International journal of services, economics and management
23
Journal of Islamic marketing
23
Journal of internet commerce
23
Tourism analysis : an interdisciplinary tourism & hospitality journal
23
International journal of business information systems : IJBIS
22
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ECONIS (ZBW)
5,380
EconStor
5
OLC EcoSci
1
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1
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1
Cognitive decline and emotional regulation of senior consumers
Kim, DongHee
;
Jang, Soocheong
- In:
International journal of hospitality management
44
(
2015
),
pp. 111-119
Persistent link: https://www.econbiz.de/10010501231
Saved in:
2
Nostalgia
as travel motivation and its impact on tourists' loyalty
Leong, Aliana Man Wai
;
Yeh, Shih-shuo
;
Hsiao, Yu-chen
; …
- In:
Journal of business research : JBR
68
(
2015
)
1
,
pp. 81-86
Persistent link: https://www.econbiz.de/10010433163
Saved in:
3
Exploring the role of experience, experience intensification on autobiographical memory and
nostalgia
and behavioural intention : a theory driven approach
Sivakumar, V. J.
;
Rajadurai, B. Issac Johny
- In:
International journal of business excellence : IJBEX
25
(
2021
)
2
,
pp. 162-177
Persistent link: https://www.econbiz.de/10012798209
Saved in:
4
The effect of
nostalgia
on service failure
Jeon, Jin A.
;
Kim, Ja-Yeon
- In:
The journal of applied business research
33
(
2017
)
6
,
pp. 1243-1250
Persistent link: https://www.econbiz.de/10011785469
Saved in:
5
Relationships among customer satisfaction, delight, and loyalty in the hospitality industry
Kim, Mi Ran
;
Vogt, Christine
;
Knutson, Bonnie J.
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
2
,
pp. 170-197
Persistent link: https://www.econbiz.de/10011282980
Saved in:
6
Motivating shoppers to come back : modeling consumer behaviour in retailer loyalty programs
Parahoo, Sanjai K.
- In:
Issues of business and law
4
(
2012
),
pp. 106-118
Persistent link: https://www.econbiz.de/10011288931
Saved in:
7
The impact of servicescape cues on consumer prepurchase authenticity assessment and patronage intentions to ethnic restaurants
Wang, Chen-Ya
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
3
,
pp. 346-372
Persistent link: https://www.econbiz.de/10011313049
Saved in:
8
Changing consumer behavior paradigms
Parahoo, Sanjai
;
Harvey, Heather
;
Radi, Gihad
- In:
Corporate reputation review : an international journal
17
(
2014
)
1
,
pp. 64-77
Persistent link: https://www.econbiz.de/10010350846
Saved in:
9
Does customer satisfaction on product quality illustrates loyalty of agricultural product?
Sadeli, Agriani H.
;
Utami, Hesty N.
;
Rahmanissa, Rayi
- In:
International journal of applied business and economic …
14
(
2016
)
1
,
pp. 223-232
Persistent link: https://www.econbiz.de/10011547456
Saved in:
10
Perceived product necessity, perceived value, customer satisfaction and affective attitude : an integrative model
Makanyeza, Charles
;
Macheyo, Rudo
;
Du Toit, Francois
- In:
Journal of African business
17
(
2016
)
1
,
pp. 69-86
Persistent link: https://www.econbiz.de/10011559273
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