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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Job satisfaction
13,743
Arbeitszufriedenheit
13,032
Leistungsmotivation
9,518
Work motivation
9,152
Hotel industry
6,600
Hotellerie
6,511
Kroatien
6,290
Internationales Marketing
5,816
International marketing
5,716
Croatia
5,639
Arbeitsverhalten
3,220
Mitarbeiterbindung
3,217
Employee retention
3,216
Work behaviour
3,201
Deutschland
2,647
Personalmanagement
2,613
Human Resource Management
2,606
Motivation
2,597
Germany
2,450
Consumer behaviour
2,295
Theorie
2,287
Konsumentenverhalten
2,198
Theory
2,186
Arbeitskräfte
2,116
Workforce
2,115
Führungsstil
2,032
Leadership style
2,019
job satisfaction
1,973
USA
1,865
United States
1,773
Customer satisfaction
1,760
Personalmarketing
1,595
Job performance
1,587
Arbeitsleistung
1,583
Satisfaction
1,480
Service quality
1,448
Leistungsanreiz
1,434
Dienstleistungsqualität
1,409
Performance incentive
1,398
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Online availability
All
Undetermined
844
Free
284
Type of publication
All
Article
1,485
Book / Working Paper
218
Type of publication (narrower categories)
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Article in journal
1,415
Aufsatz in Zeitschrift
1,415
Aufsatz im Buch
68
Book section
68
Graue Literatur
41
Non-commercial literature
41
Arbeitspapier
34
Working Paper
34
Hochschulschrift
20
Thesis
17
Conference paper
14
Konferenzbeitrag
14
Case study
11
Fallstudie
11
Collection of articles of several authors
3
Sammelwerk
3
Aufsatzsammlung
2
Collection of articles written by one author
2
Guidebook
2
Ratgeber
2
Sammlung
2
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1
Konferenzschrift
1
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Language
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English
1,645
German
58
Italian
1
Author
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Han, Heesup
25
Svensson, Göran
10
Torres, Edwin N.
8
Hyun, Sunghyup Sean
7
Kim, Jinkyung Jenny
7
Stock-Homburg, Ruth
7
Ali, Faizan
6
Cobanoglu, Cihan
6
Evanschitzky, Heiner
6
Kim, Woo Gon
6
Law, Chun Hung Roberts
6
Lee, Wang-Sheng
6
Sparks, Beverley
6
Wong, IpKin Anthony
6
Yu, Jongsik
6
Bilgihan, Anil
5
Caber, Meltem
5
Frey, Regina Viola
5
Fuchs, Gerhard
5
Homburg, Christian
5
Hwang, Jinsoo
5
Jeong, Miyoung
5
Karatepe, Osman M.
5
Lee, Jin-soo
5
Mattila, Anna S.
5
McKinnish, Terra G.
5
Schüller, Anne M.
5
Söderlund, Magnus
5
Xu, Xun
5
Albayrak, Tahir
4
Alrawadieh, Zaid
4
Amin, Muslim
4
Ariffin, Ahmad Azmi M.
4
Back, Ki-Joon
4
Barnes, Donald C.
4
Berezan, Orie
4
Briggs, Elten
4
Dedeoğlu, Bekir Bora
4
Fu, Xiaoxiao
4
Guchait, Priyanko
4
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Jacobs Verlag
1
National Bureau of Economic Research
1
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International journal of hospitality management
159
International journal of contemporary hospitality management
57
Journal of hospitality marketing & management
57
Tourism management : research, policies, practice
41
Journal of travel and tourism marketing
40
Journal of business research : JBR
33
Journal of retailing and consumer services
28
The journal of services marketing
26
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
23
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
16
Journal of hospitality and tourism insights
14
The service industries journal
14
Tourism management perspectives : TMP
14
Industrial marketing management : the international journal for industrial and high-tech firms
13
International journal of services and operations management : IJSOM
12
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
12
Journal of service management
11
Journal of vocational behavior
11
Tourism analysis : an interdisciplinary tourism & hospitality journal
11
Services marketing quarterly
10
The journal of business & industrial marketing
10
International journal of leisure and tourism marketing : IJLTM
9
Global business and finance review
8
Administrative Sciences : open access journal
7
Journal of Asian finance, economics and business : JAFEB
7
Journal of business ethics : JOBE
7
Total quality management & business excellence
7
Cogent business & management
6
European journal of marketing : EJM
6
International journal of economic perspectives : IJEP
6
International journal of productivity and quality management : IJPQM
6
International journal of quality and service sciences
6
International journal of services, economics and management
6
Journal for global business advancement : JGBA
6
Journal of service research : JSR
6
Journal of the Academy of Marketing Science
6
Journal of vacation marketing
6
Service business
6
The international journal of human resource management
6
Tourism and hospitality research : the surrey quarterly review
6
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ECONIS (ZBW)
1,702
EconStor
1
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1
Service recovery through empowerment? : HRM, employee performance and job satisfaction in
hotels
Hewagama, Gayani
;
Boxall, Peter F.
;
Cheung, Gordon
; …
- In:
International journal of hospitality management
81
(
2019
),
pp. 73-82
Persistent link: https://www.econbiz.de/10012128322
Saved in:
2
Understanding pay satisfaction : the impacts of pay satisfaction on employees' job engagement and withdrawal in deluxe hotel
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
International journal of hospitality management
48
(
2015
),
pp. 22-26
Persistent link: https://www.econbiz.de/10011341604
Saved in:
3
Sense of calling and career satisfaction of hotel frontline employees : mediation through knowledge sharing with organizational members
Lee, Kyoung-Joo
- In:
International journal of contemporary hospitality management
28
(
2016
)
2
,
pp. 346-365
Persistent link: https://www.econbiz.de/10011459840
Saved in:
4
Do psychological captial and work engagement foster frontline employees satisfaction? : a study in the hotel industry
Karatepe, Osman M.
;
Karadas, Georgiana
- In:
International journal of contemporary hospitality management
27
(
2015
)
6
,
pp. 1254-1278
Persistent link: https://www.econbiz.de/10011403077
Saved in:
5
The effect of customer incivility on employees' work effort and intention to quit : mediating role of job satisfaction
Doğantekin, Ali
;
Boǧan, Erhan
;
Dedeoğlu, Bekir Bora
- In:
Tourism management perspectives : TMP
45
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014283435
Saved in:
6
Workplace mindfulness and customer satisfaction : an investigation in hospitality industry based on Booking.com overall ratings
Erdurmazlı, Eser
;
Erdem, Haluk
;
Türen, Ufuk
;
Gökmen, …
- In:
International journal of electronic marketing and …
13
(
2022
)
3
,
pp. 300-318
Persistent link: https://www.econbiz.de/10014309740
Saved in:
7
The influences of internal marketing on service excellence of hotel businesses in Thailand
Saknarong, Atchareeya
;
Ooncharoen, Nantana
; …
- In:
Journal of international business and economics : JIBE
13
(
2013
)
4
,
pp. 67-94
Persistent link: https://www.econbiz.de/10010241894
Saved in:
8
Employee satisfaction in hotel industry : the case of Hotel Radan in Prolom Banja
Perić, Goran
;
Dramićanin, Sandra
;
Sančanin, Branislav
- In:
Bizinfo (Blace) : časopis iz oblasti ekonomije …
10
(
2019
)
2
,
pp. 25-41
Persistent link: https://www.econbiz.de/10012268826
Saved in:
9
Correlates of nonwork and work satisfaction among hotel employees : implications for managers
Yavas, Ugur
;
Karatepe, Osman M.
;
Babakus, Emin
- In:
Journal of hospitality marketing & management
22
(
2013
)
3/4
,
pp. 375-406
Persistent link: https://www.econbiz.de/10009767985
Saved in:
10
Emotional labour and its psychometric outcomes on the service providers of the hotel industry
Saini, Dipneet
;
Singh, Manjit
- In:
International journal of leisure and tourism marketing …
7
(
2020
)
1
,
pp. 44-66
Persistent link: https://www.econbiz.de/10012513427
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