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The influence of loyalty index score on consumer credit profit ability
Prihartono, Aditya Galih; Ujang Sumarwan; Achsani, Noer Azam - In: Asia Pacific journal of finance and banking research 6 (2012) 6, pp. 14-25
Persistent link: https://www.econbiz.de/10009684080
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Der Einfluss der Dienstleistungsqualität auf die Einkaufsstättentreue
Bauer, Hans H.; Exler, Stefanie; Reichardt, Tina; … - 2006
Persistent link: https://www.econbiz.de/10003355045
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A cross-cultural comparison analysis of customer attitudes toward mobile phone services in the US and Korea
Cho, Yoon C. - In: International business and economics research journal 8 (2009) 4, pp. 13-25
Persistent link: https://www.econbiz.de/10003850435
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A comparative study of the effects of low and high uncertainty avoidance on continuance behavior
Kim, Hak Jin; Choi, Hun; Kim, Jinwoo - In: Journal of global information management : an official … 18 (2010) 2, pp. 1-29
Persistent link: https://www.econbiz.de/10003974311
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Cultural differences in the customer perception of crowded restaurant : emotion, intolerance and perceived price
Kim, Dae-young; Lee, Kwang-ho - In: International journal of revenue management : IJRM 4 (2010) 3/4, pp. 420-431
Persistent link: https://www.econbiz.de/10008746335
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Do Australian and American consumers differ in their perceived shopping experiences? : a bi-cultural analysis
Jones, Marilyn Y.; Vilches-Montero, Sonia; Spence, Mark T. - In: International journal of retail & distribution management 38 (2010) 8, pp. 578-596
Persistent link: https://www.econbiz.de/10008651875
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Customer satisfaction in food retailing : comparing specialty and conventional grocery stores
Huddleston, Patricia; Whipple, Judith; Mattick, Rachel Nye - In: International journal of retail & distribution management 37 (2009) 1, pp. 63-80
Persistent link: https://www.econbiz.de/10009522028
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Differences and similarities in perceptions of hotel experience : the role of national cultures
Zhang, Ziqiong; Li, Hengyun; Law, Chun Hung Roberts - In: Journal of travel and tourism marketing 32 (2015), pp. 2-14
Persistent link: https://www.econbiz.de/10011416038
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Cross-cultural competitive benchmarking of fast-food restaurant services
Min, Ho-key; Min, Hyesung - In: Benchmarking : an international journal ; BIJ 20 (2013) 2, pp. 212-232
Persistent link: https://www.econbiz.de/10009729971
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The role of national culture on relationships between customers' perception of quality, values, satisfaction, and behavioral intentions
Wen, Chao; Qin, Hong; Prybutok, Victor R.; Blankson, Charles - In: Quality management journal : QMJ 19 (2012) 4, pp. 7-23
Persistent link: https://www.econbiz.de/10009659103