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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
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Pino, Giovanni
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Nieto-García, Marta
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Psychology & marketing
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Consumer satisfaction : advancements in theory, modeling, and empirical findings
Peluso, Alessandro M.
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2011
Persistent link: https://www.econbiz.de/10009310389
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Store attributes leading customer satisfaction with unplanned purchases
Martínez-Ruiz, María Pilar
;
Blázquez-Resino, Juán José
- In:
The service industries journal
37
(
2017
)
5/6
,
pp. 277-295
Persistent link: https://www.econbiz.de/10011741094
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"My place is your place" : understanding how psychological ownership influences peer-to-peer service experiences
Pino, Giovanni
;
Nieto-García, Marta
;
Zhang, Carol Xiaoyue
- In:
Psychology & marketing
39
(
2022
)
2
,
pp. 390-401
Persistent link: https://www.econbiz.de/10012796112
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