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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Konsumentenverhalten
79,088
Consumer behaviour
78,655
Arbeitsmarkt
57,534
Labour market
42,001
Theorie
16,632
Theory
16,212
Deutschland
10,470
USA
9,914
Motivation
9,336
United States
9,286
Beziehungsmarketing
8,782
Relationship marketing
8,771
Germany
7,951
Markenführung
7,355
Brand management
7,352
Arbeitslosigkeit
6,564
Markenimage
6,530
Brand image
6,503
Unemployment
5,483
Arbeitsmarktpolitik
5,472
Customer satisfaction
5,442
Online-Handel
5,423
Online retailing
5,410
Labour market policy
4,982
Social Web
4,726
Social web
4,724
Online-Marketing
4,377
Internet marketing
4,354
Dienstleistungsqualität
4,331
Service quality
4,326
Employment
4,259
Markenartikel
4,227
Brand
4,207
Einzelhandel
4,171
EU-Staaten
4,138
Experiment
4,100
Retail trade
4,057
EU countries
4,053
Erwerbstätigkeit
4,000
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Undetermined
2,897
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936
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Article
4,785
Book / Working Paper
655
Journal
4
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Article in journal
4,666
Aufsatz in Zeitschrift
4,666
Aufsatz im Buch
113
Book section
113
Hochschulschrift
71
Graue Literatur
70
Non-commercial literature
70
Conference paper
49
Konferenzbeitrag
49
Thesis
48
Working Paper
47
Arbeitspapier
43
Collection of articles of several authors
12
Sammelwerk
12
Konferenzschrift
10
Aufsatzsammlung
8
Case study
5
Fallstudie
5
Collection of articles written by one author
4
Ratgeber
4
Sammlung
4
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3
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2
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1
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1
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1
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1
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1
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1
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English
5,336
German
106
French
2
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Han, Heesup
55
Mattila, Anna S.
24
Usman, Osly
20
Prayag, Girish
17
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Hyun, Sunghyup Sean
16
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Aksoy, Lerzan
12
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Gustafsson, Anders
11
Prybutok, Victor R.
11
Wu, Luorong
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Liu, Chih-Hsing
10
Quach, Sara
10
Rather, Raouf Ahmad
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Gursoy, Dogan
9
Keiningham, Timothy
9
Kim, Jinkyung Jenny
9
Kim, Woo Gon
9
Muskat, Birgit
9
Qu, Hailin
9
Roschk, Holger
9
Ryu, Kisang
9
Sparks, Beverley
9
Sreejesh, S.
9
Verhoef, Peter C.
9
Xu, Xun
9
Yu, Jongsik
9
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Published in...
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Journal of retailing and consumer services
319
International journal of hospitality management
186
Journal of business research : JBR
152
The journal of services marketing
102
Journal of hospitality marketing & management
92
Journal of travel and tourism marketing
88
International journal of contemporary hospitality management
78
Cogent business & management
73
Services marketing quarterly
57
Tourism management : research, policies, practice
57
The service industries journal
50
Psychology & marketing
49
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
46
Service business
41
Journal of strategic marketing
39
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service management
38
Journal of service research : JSR
38
Tourism management perspectives : TMP
38
International journal of electronic marketing and retailing : IJEMR
34
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
33
The international review of retail, distribution and consumer research
30
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
Journal of Asian finance, economics and business : JAFEB
26
Journal of air transport management
26
Journal of the Academy of Marketing Science
26
International journal of quality and service sciences
25
International journal of retail & distribution management
25
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
25
Total quality management & business excellence
24
Tourism analysis : an interdisciplinary tourism & hospitality journal
24
International journal of services and operations management
23
International journal of services, economics and management
23
Journal of Islamic marketing
23
Journal of internet commerce
23
International journal of business information systems : IJBIS
22
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ECONIS (ZBW)
5,438
EconStor
5
OLC EcoSci
1
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1
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1
The
psychology
of customer experience
Margalit, Liraz
- In:
Digitized : industry transformation and disruption …
,
(pp. 87-98)
.
2019
Persistent link: https://www.econbiz.de/10012116802
Saved in:
2
Psychological expedient of multimedia in blended learning and metamemory satisfaction
Saini, Garima
;
Baba, Mubashir Majid
- In:
The learning organization : TLO ; an international journal
31
(
2024
)
1
,
pp. 68-87
Persistent link: https://www.econbiz.de/10014487154
Saved in:
3
Einkaufserlebnisse im Handel : theoretische Konzeption und empirische Analyse
Schwertfeger, Marko
-
2012
Persistent link: https://www.econbiz.de/10009685425
Saved in:
4
Delight and the grateful customer : beyond joy and surprise
Ball, Joan
;
Barnes, Donald C.
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
1
,
pp. 250-269
Persistent link: https://www.econbiz.de/10011603069
Saved in:
5
The effects of mere measurement on customer satisfaction and recommendation intention : a longitudinal analysis in the context of transactional surveys
Grigoryants, Nana
-
2023
Persistent link: https://www.econbiz.de/10014365433
Saved in:
6
Building satisfaction and loyalty during a musical benefit event : a consumer-based approach
Albouy, Jeanne
;
Galan, Jean-Philippe
;
Maubisson, Laurent
- In:
Nonprofit and voluntary sector quarterly : journal of …
48
(
2019
)
6
,
pp. 1250-1271
Persistent link: https://www.econbiz.de/10012121915
Saved in:
7
Factors affecting international event visitors' behavioral intentions : the moderating role of attachment avoidance
Kim, Myung-Ja
;
Lee, Choong-Ki
;
Petrick, James F.
;
Hahn, …
- In:
Journal of travel and tourism marketing
35
(
2018
)
8
,
pp. 1027-1042
Persistent link: https://www.econbiz.de/10011941836
Saved in:
8
Impact of experience on emotional well-being and loyalty
Baloglu, Seyhmus
;
Busser, James
;
Cain, Lisa
- In:
Journal of hospitality marketing & management
28
(
2019
)
4
,
pp. 427-445
Persistent link: https://www.econbiz.de/10012176670
Saved in:
9
The influence of music on self-paced fitness consumers' perceived motivational qualities and optimal level of emotional state and satisfaction with exercise experience
Williams, Antonio S.
;
Park, Byungik
;
Pedersen, Zack P.
- In:
International journal of sport management and marketing …
23
(
2023
)
4
,
pp. 310-326
Persistent link: https://www.econbiz.de/10014311074
Saved in:
10
Impact of attitude, emotion, interaction, and perception on learner satisfaction in online learning with mediating effect of
motivation
during COVID-19
Mukherjee, Debarshi
;
Saha, Mahasweta
;
Chakraborty, Subhayan
- In:
Journal of information & knowledge management : JIKM
23
(
2024
)
2
,
pp. 1-28
Persistent link: https://www.econbiz.de/10014534985
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