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Die Hartmann Heim-Kundenbefragung : Auswertung mittels explorativer Faktorenanalyse ; Forschungsprojekt für olav sehlbach beratung
Augurzky, Boris (contributor); Mennicken, Roman (contributor) - 2010
Persistent link: https://www.econbiz.de/10009696626
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It is time to consider athletes' well-being and performance satisfaction : the roles of authentic leadership and psychological capital
Kim, Minjung; Kim, Young Do; Lee, Hyun-Woo - In: Sport management review 23 (2020) 5, pp. 964-977
Persistent link: https://www.econbiz.de/10012421872
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Implementing CRM in nursing homes : the effects of resident satisfaction
Wang, Mai-ling - In: Managing service quality : MSQ ; an international journal 23 (2013) 5, pp. 388-409
Persistent link: https://www.econbiz.de/10009792542
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Enabling customer satisfaction in call center teams : the role of transformational leadership in the service-profit chain
Cavazotte, Flavia; Moreno, Valter; Lasmar, Luis Cesar Chehab - In: The service industries journal 40 (2020) 5/6, pp. 380-393
Persistent link: https://www.econbiz.de/10012208562
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Patientenzufriedenheit im Krankenhaus : Maßnahmen zur Verbesserung
Ziesche, Anja - 2008 - 1. Aufl.
Persistent link: https://www.econbiz.de/10013441337
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Structural equation modelling of service quality and corporate image that affect customer satisfaction in private nursing homes in the Bangkok metropolitan region
Satsanguan, Lanchakorn; Fongsuwan, Wanno; … - In: Research journal of business management 9 (2015) 1, pp. 68-87
Persistent link: https://www.econbiz.de/10011413705
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Volunteer leadership : the role of pride and respect in organizational identification and leadership satisfaction
Boezeman, Edwin J.; Ellemers, Naomi - In: Leadership 10 (2014) 2, pp. 160-173
Persistent link: https://www.econbiz.de/10010370078