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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
83,575
Konsumentenverhalten
80,448
Taiwan
14,187
Theorie
9,711
Theory
9,695
Relationship marketing
9,277
Beziehungsmarketing
9,222
Brand management
7,694
Markenführung
7,648
Brand image
6,872
Markenimage
6,827
Customer satisfaction
5,952
Perception
5,903
Online retailing
5,667
Online-Handel
5,664
USA
5,390
Wahrnehmung
5,217
United States
5,192
Social Web
4,936
Social web
4,936
Service quality
4,725
Dienstleistungsqualität
4,661
Online-Marketing
4,595
Internet marketing
4,589
Brand
4,367
Markenartikel
4,349
Deutschland
4,313
Einzelhandel
4,189
Retail trade
4,170
Germany
4,126
China
3,861
Werbewirkung
3,721
Electronic Commerce
3,714
Advertising effects
3,698
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3,648
E-commerce
3,611
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3,585
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3,346
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Han, Heesup
54
Mattila, Anna S.
26
Usman, Osly
20
Wong, IpKin Anthony
18
Prayag, Girish
17
Prentice, Catherine
17
Bilgihan, Anil
16
Hyun, Sunghyup Sean
15
Söderlund, Magnus
14
Aksoy, Lerzan
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Balaji, M. S.
12
Gustafsson, Anders
12
Klaus, Philipp
12
Mittal, Vikas
12
Wu, Luorong
12
Liu, Chih-Hsing
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Ahn, Jiseon
10
Amin, Muslim
10
Bang, Nguyen
10
Barnes, Donald C.
10
Blut, Markus
10
Keiningham, Timothy
10
Kim, Jinkyung Jenny
10
Makanyeza, Charles
10
Quach, Sara
10
Chua, Bee-Lia
9
Frank, Björn
9
Kim, Woo Gon
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Qu, Hailin
9
Ryu, Kisang
9
Sparks, Beverley
9
Sreejesh, S.
9
Torres, Edwin N.
9
Verhoef, Peter C.
9
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
Technische Universität Dresden
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
321
International journal of hospitality management
204
Journal of business research : JBR
152
The journal of services marketing
106
Journal of hospitality marketing & management
96
Journal of travel and tourism marketing
86
International journal of contemporary hospitality management
80
Cogent business & management
74
Tourism management : research, policies, practice
67
The service industries journal
63
Services marketing quarterly
60
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
57
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
50
Psychology & marketing
50
Asia Pacific journal of marketing and logistics
49
Service business
43
International journal of electronic marketing and retailing : IJEMR
42
Journal of strategic marketing
42
Journal of service management
40
Journal of service research : JSR
38
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
37
Tourism management perspectives : TMP
36
Journal of air transport management
35
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
The TQM journal : the international review of organizational improvement
31
The international review of retail, distribution and consumer research
31
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
28
International journal of retail and distribution management
27
Total quality management & business excellence
27
International journal of quality and service sciences
26
International journal of services, economics and management
26
Journal of Islamic marketing
26
Journal of the Academy of Marketing Science
26
Managing service quality : MSQ ; an international journal
26
International journal of business information systems : IJBIS
25
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of hospitality and tourism insights
25
Journal of retailing
25
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ECONIS (ZBW)
5,753
OLC EcoSci
1
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1
Predicting wine preference : testing the premises of the vinotype theory
Borchgrevink, Carl Peter
;
Sherwin, Allan Lewis
- In:
International journal of wine business research : IJWBR
29
(
2017
)
3
,
pp. 251-268
Persistent link: https://www.econbiz.de/10011781076
Saved in:
2
Examining customers'
perception
of electronic shopping mall's e-service quality
Li, Xin Tong
;
Abdul Rahman
;
Connie, Gan
;
Osman, Zahir
- In:
International journal of services, economics and management
11
(
2020
)
4
,
pp. 329-346
Persistent link: https://www.econbiz.de/10012522624
Saved in:
3
Examining the relationship among servicescape, perceived overall image and customer behavioural intentions in beauty salons : the moderating role of pleasure-arousal-dominance emot...
Kampani, Nidhi
;
Jhamb, Deepika
- In:
International journal of services, economics and management
12
(
2021
)
2
,
pp. 164-184
Persistent link: https://www.econbiz.de/10012613739
Saved in:
4
Premium customers'
perception
of firms' customer relationship management segmentation, identity strategies and their satisfaction
Wali, Andy Fred
;
Nwokah, N. Gladson
- In:
International journal of markets and business systems
2
(
2016
)
4
,
pp. 291-308
Persistent link: https://www.econbiz.de/10011716063
Saved in:
5
Customers'
perception
of fish fast-casual restaurants
Castellini, Alessandra
;
Samoggia, Antonella
- In:
Journal of food products marketing
24
(
2018
)
3
,
pp. 348-371
Persistent link: https://www.econbiz.de/10011880360
Saved in:
6
The opinion of post graduate students on effect of interrelationship among the perceptual components with reference to online shopping
Kumar, R. Rajendra
- In:
International journal of business information systems : …
32
(
2019
)
4
,
pp. 438-459
Persistent link: https://www.econbiz.de/10012159043
Saved in:
7
Exploration of quality dimensions that influence customer perceptions of service performance : insights from higher education
Kwarteng, Albert Justice
- In:
International journal of quality and innovation : IJQI
5
(
2020
)
1
,
pp. 76-100
Persistent link: https://www.econbiz.de/10012521544
Saved in:
8
A study on customers
perception
towards online banking during Covid-19
Cherukur, Ram Babu
;
Sivakumar S
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 980-986
Persistent link: https://www.econbiz.de/10012544290
Saved in:
9
Impact of attitude, emotion, interaction, and
perception
on learner satisfaction in online learning with mediating effect of motivation during COVID-19
Mukherjee, Debarshi
;
Saha, Mahasweta
;
Chakraborty, Subhayan
- In:
Journal of information & knowledge management : JIKM
23
(
2024
)
2
,
pp. 1-28
Persistent link: https://www.econbiz.de/10014534985
Saved in:
10
Millennials, COVID-19, and its impact on
perception
: the case of the banking system
Azouri, Marwan
;
Senechal, Sylvain
- In:
International journal of work innovation : IJWI
3
(
2022
)
3
,
pp. 289-315
Persistent link: https://www.econbiz.de/10014478619
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