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~subject:"Leadership"
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The service encounter
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Leadership
Emotion
10,890
Leistungsmotivation
9,310
Work motivation
9,143
Arbeitsverhalten
8,603
Work behaviour
8,507
Arbeitszufriedenheit
4,208
Job satisfaction
4,193
Consumer behaviour
3,726
Konsumentenverhalten
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2,816
Leadership style
2,802
Verhalten in Organisationen
2,690
Organizational behaviour
2,687
Motivation
2,644
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2,242
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2,238
Persönlichkeitspsychologie
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Personality psychology
1,947
Workforce
1,775
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Personalmanagement
1,726
Human Resource Management
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Arbeitsleistung
1,721
Job performance
1,720
Theorie
1,694
Theory
1,670
Arbeitspsychologie
1,504
Experiment
1,503
Organizational psychology
1,478
Leistungsanreiz
1,388
Performance incentive
1,383
USA
1,357
United States
1,335
Managers
1,275
Führungskräfte
1,266
Cognition
1,246
Kognition
1,246
Personalführung
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Iszatt-White, Marian
9
Bakker, Arnold B.
8
Humphrey, Ronald H.
7
Ashkanasy, Neal M.
6
Fröse, Marlies W.
6
Newman, Alexander
6
Caldwell, Cam
5
Kramer, Steven J.
5
Liu, Yan
5
Wang, Zhen
5
Brosi, Prisca
4
Higgs, Malcolm
4
Karatepe, Osman M.
4
Kaudela-Baum, Stephanie
4
Li, Peikai
4
Sale, James
4
Schaufeli, Wilmar B.
4
Shuck, Brad
4
Siddiqui, Danish Ahmed
4
Tepper, Bennett J.
4
Tremblay, Michel
4
Welpe, Isabell M.
4
Amabile, Teresa
3
Barling, Julian
3
Barsoux, Jean-Louis
3
Breevaart, Kimberley
3
Cai, Shaohan
3
Camps, Jeroen
3
Chang, Kirk
3
Connelly, Shane
3
Cooper, Brian
3
Demerouti, Evangelia
3
Dievernich, Frank E. P.
3
Du, Juan
3
Duarte, Ana Patrícia
3
Dulewicz, Victor
3
Ehrnrooth, Mats
3
Elton, Chester
3
Gostick, Adrian Robert
3
Greenbaum, Rebecca L.
3
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Springer Fachmedien Wiesbaden
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AMACOM
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Harvard Graduate School of Business Administration
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Kassel University Press GmbH
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Verlag Franz Vahlen
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Verlagsgruppe Handelsblatt
2
American Society for Public Administration
1
Bergische Universität Wuppertal
1
Books on Demand GmbH <Norderstedt>
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Campus Verlag
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Carl Hanser Verlag
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Fifty Lessons Limited <London>
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IGI Global
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Institut für Sozial-Ökologische Wirtschaftsforschung
1
International Association of Applied Psychology
1
LIT Verlag
1
Maximilian Verlag GmbH & Co. KG
1
NetLibrary, Inc
1
Springer International Publishing
1
Springer Malaysia Representative Office
1
Springer-Verlag GmbH
1
Taylor and Francis
1
Uni-Taschenbücher GmbH
1
Walhalla & Praetoria Verlag Vogl & Klenner
1
Wiley-VCH
1
disserta Verlag
1
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Published in...
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Leadership & organization development journal
62
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
34
Journal of business ethics : JOBE
27
Journal of managerial psychology
20
SpringerLink / Bücher
17
Journal of business and psychology
15
International journal of human resource management
12
International journal of organizational analysis
12
Journal of leadership & organizational studies : JLOS
12
Journal of management & organization : JMO
12
Personnel review
12
Harvard-Business-Manager : das Wissen der Besten
11
International journal of hospitality management
11
Management research review
11
Administrative Sciences : open access journal
10
Harvard business review : HBR
10
Journal of business ethics : JBE
10
Journal of personnel psychology
10
Cogent business & management
9
Leadership
9
Leadership as emotional labour : management and the "managed heart"
9
The international journal of human resource management
9
The journal of management development
9
European management journal
8
Journal of vocational behavior
8
Business horizons
7
International journal of manpower
7
Journal of business research : JBR
7
Journal of leadership & organizational studies : JLOS; official journal of the Midwest Academy of Management
7
Middle East journal of management : MEJM
7
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
7
Tourism management : research, policies, practice
7
Journal of management
6
Management decision
6
Organizational dynamics : a quarterly review of organizational behavior for professional managers
6
Pakistan journal of commerce and social sciences
6
The international journal of productivity and performance management
6
Asia-Pacific journal of business administration
5
Career development international : the journal for executive, consultants, academics and individuals
5
Chinese management studies
5
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Source
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ECONIS (ZBW)
1,292
RePEc
3
Other ZBW resources
3
Showing
1
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10
of
1,298
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date (oldest first)
1
The limits of empathy
Waytz, Adam
- In:
Harvard business review : HBR
94
(
2016
)
1/2
,
pp. 68-73
Persistent link: https://www.econbiz.de/10011428865
Saved in:
2
How leaders' emotional displays shape followers' organizational citizenship behavior
Koning, Lukas F.
;
Kleef, Gerben A. van
- In:
The leadership quarterly : LQ ; an international …
26
(
2015
)
4
,
pp. 489-501
Persistent link: https://www.econbiz.de/10011376965
Saved in:
3
Valuing employees : management rhetoric, employee experiences and the implications for leadership
Iszatt-White, Marian
- In:
Leadership as emotional labour : management and the …
,
(pp. 173-191)
.
2013
Persistent link: https://www.econbiz.de/10009627991
Saved in:
4
Employee performance outcomes and burnout following the presentation-of-self in customer-service contexts
Prentice, Catherine
;
Chen, Po-ju
;
King, Brian
- In:
International journal of hospitality management
35
(
2013
),
pp. 225-236
Persistent link: https://www.econbiz.de/10010225793
Saved in:
5
The role of subordinate emotional masking in leader-member exchange and outcomes : a two-sample investigation
Xu, Jun
;
Liu, Yongmei
;
Guo, Yi
- In:
Journal of business research : JBR
67
(
2014
)
2
,
pp. 100-107
Persistent link: https://www.econbiz.de/10010237664
Saved in:
6
Trust in the supervisor and authenticity in service roles
Yagil, Dana
- In:
Journal of service management
25
(
2014
)
3
,
pp. 411-426
Persistent link: https://www.econbiz.de/10010384966
Saved in:
7
How emotional labor and ethical leadership affect job engagement for Chinese public servants
Lu, Xiaojun
;
Guy, Mary E.
- In:
Public personnel management
43
(
2014
)
1
,
pp. 3-24
Persistent link: https://www.econbiz.de/10010258326
Saved in:
8
Overcoming the fear factor : how perceptions of supervisor openness lead employees to speak up when fearing external threat
Lebel, R. David
- In:
Organizational behavior and human decision processes : …
135
(
2016
),
pp. 10-21
Persistent link: https://www.econbiz.de/10011534846
Saved in:
9
Die Grenzen der Empathie
Waytz, Adam
- In:
Harvard-Business-Manager : das Wissen der Besten
38
(
2016
)
3
,
pp. 36-43
Persistent link: https://www.econbiz.de/10011535161
Saved in:
10
Abusive supervision : subordinate personality or supervisor behavior?
Brees, Jeremy
;
Martinko, Mark J.
;
Harvey, Paul
- In:
Journal of managerial psychology
31
(
2016
)
2
,
pp. 405-419
Persistent link: https://www.econbiz.de/10011485271
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