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~subject:"Lebensqualität"
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Lebensqualität
Service quality
35
Dienstleistungsqualität
34
Gesundheitsversorgung
34
Health care
34
Patienten
32
Patients
32
Hospital
31
Krankenhaus
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patient experience
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Gesundheitswesen
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Health care system
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Patient experience
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Customer satisfaction
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Kundenzufriedenheit
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Quality management
9
Qualitätsmanagement
9
Consumer behaviour
8
Konsumentenverhalten
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Beziehungsmarketing
6
Healthcare
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Relationship marketing
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Hospital financing
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Krankenhausfinanzierung
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Quality of life
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Satisfaction
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Großbritannien
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United Kingdom
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Zufriedenheit
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Arbeitszufriedenheit
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Customer service
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Experiment
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Hospital costs
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Job satisfaction
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Krankenhauskosten
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Kundenservice
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Patient Experience
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Well-being
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patient satisfaction
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quality
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Alrawadieh, Zaid
1
Altinay, Levent
1
Anderson, Jeffrey E.
1
Arici, Hasan Evrim
1
Barakshina, Tatiana
1
Dogru, Tarik
1
Figueiredo, Bernardo
1
Gallan, Andrew S.
1
Go Jefferies, Josephine
1
Gollnhofer, Johanna Franziska
1
Hibbert, Sally
1
Luca, Nadina
1
McColl-Kennedy, Janet R.
1
Mody, Makarand Amrish
1
Nguyen, Carlin
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Roy, Sanjit
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Spanjol, Jelena
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Suess, Courtney
1
Tofighi, Maryam
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Tulucu, Fadime
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Winklhofer, Heidi
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International journal of hospitality management
1
Journal of business research : JBR
1
Journal of strategic marketing
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The Cornell hospitality quarterly
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ECONIS (ZBW)
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Transforming community well-being through patients' lived experiences
Gallan, Andrew S.
;
McColl-Kennedy, Janet R.
; …
- In:
Journal of business research : JBR
100
(
2019
),
pp. 376-391
Persistent link: https://www.econbiz.de/10012023814
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2
Restorative servicescapes in health care : examining the influence of hotel-like attributes on patient well-being
Mody, Makarand Amrish
;
Suess, Courtney
;
Dogru, Tarik
- In:
The Cornell hospitality quarterly
61
(
2020
)
1
,
pp. 19-39
Persistent link: https://www.econbiz.de/10012158108
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3
The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent
;
Alrawadieh, Zaid
;
Tulucu, Fadime
; …
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310662
Saved in:
4
Service composite quality as a strategic measure of patient well-being
Anderson, Jeffrey E.
;
Nguyen, Carlin
;
Tofighi, Maryam
- In:
Journal of strategic marketing
31
(
2023
)
4
,
pp. 940-960
Persistent link: https://www.econbiz.de/10014305059
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