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The role of social mechanisms in demand and supply integration : an individual network perspective

Stolze, Hannah J.; Murfield, Monique L. Ueltschy; … - In: Journal of business logistics : JBL 36 (2015) 1, pp. 49-68

Persistent link: https://www.econbiz.de/10011482292

Designing technology for on-demand delivery : the effect of customer tipping on crowdsourced driver behavior and last mile performance

Castillo, Vincent E.; Mollenkopf, Diane A.; Bell, John E.; … - In: Journal of operations management 68 (2022) 5, pp. 424-453

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Retail "save the sale" tactics : consumer perceptions of in-store logistics service recovery

Peinkofer, Simone T.; Esper, Terry L.; Smith, Ronn J.; … - In: Journal of business logistics 43 (2022) 2, pp. 238-264

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Crowdsourced delivery and customer assessments of e-Logistics Service Quality : an appraisal theory perspective

Ta, Ha; Esper, Terry L.; Hofer, Adriana Rossiter; … - In: Journal of business logistics 44 (2023) 3, pp. 345-368

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The electronic supply chain

Williams, Lisa R.; Esper, Terry L.; Ozment, John - In: International Journal of Physical Distribution & … 32 (2002) 8, pp. 703-719

The advent of the Internet and electronic communications has enabled companies to be more responsive to their customers. However, the same technological advancements are changing the marketplace and providing an impetus for changes in strategic alliance and partnership structures. Successful...

Persistent link: https://www.econbiz.de/10014793479