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An analysis on the impact of logistics on customer service
Querin, Francesco; Göbl, Martin - In: Journal of Applied Leadership and Management 5 (2017), pp. 90-103
Research Questions: Are the effects of productive leadership on individual working performance higher than the effects of pay-for-performance programs? Methods: Empirical study using survey to evaluate the correlation between individual working perfor-mance of employees, pay-for- performance...
Persistent link: https://www.econbiz.de/10011790959
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Supply chain integration and customer relationship management in the airline logistics
Al Shurideh, Muhammad; Alsharari, Nizar Mohammad; Al … - In: Theoretical economics letters 9 (2019) 2, pp. 392-414
Persistent link: https://www.econbiz.de/10012005463
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Operations rules : delivering customer value through flexible operations
Simchi-Levi, David - 2010
Persistent link: https://www.econbiz.de/10008738657
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Relational benefits and manufacturer satisfaction : an empirical study of logistics service in supply chain
Li, Ling; Ford, John B.; Zhai, Xin; Xu, Li - In: International journal of production research 50 (2012) 19, pp. 5445-5459
Persistent link: https://www.econbiz.de/10009668004
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Erfolg durch Logistik : Erkenntnisse aktueller Forschung
Weber, Jürgen (ed.) - 2003
Persistent link: https://www.econbiz.de/10001755937
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Kundenindividuelle Logistik in produzierenden Unternehmen : ganzheitliche Betrachtung von Logistik- und Marketingleistungen
Straube, Frank; Doch, Stefan - In: Dimensionen der Logistik : Funktionen, Institutionen …, (pp. 321-356). 2010
Persistent link: https://www.econbiz.de/10003992588
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Drivers of relationship quality in logistics outsourcing in China
Chu, Zhaofang; Wang, Qiang - In: The journal of supply chain management : a global … 48 (2012) 3, pp. 78-96
Persistent link: https://www.econbiz.de/10009617942
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Perceptions of service providers and customers of key success factors of third-party logistics relationships : an empirical study
Rajesh, R.; Pugazhendhi, S.; Ganesh, Kamala; Yves, Ducq; … - In: International journal of logistics : research and … 14 (2011) 4, pp. 221-250
Persistent link: https://www.econbiz.de/10009412837
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Customer-specific adaptation by providers and their perception of 3PL-relationship success
Large, Rudolf; Kramer, Nikolai; Hartmann, Rahel - In: International journal of physical distribution & … 41 (2011) 9, pp. 822-838
Persistent link: https://www.econbiz.de/10009419250
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Identifying solutions for adding service value to international port logistics centers in Taiwan
Yang, Wen-shyan; Liang, Gin-shuh; Ding, Ji-feng - In: Maritime economics & logistics : a quarterly scientific … 15 (2013) 4, pp. 395-415
Persistent link: https://www.econbiz.de/10010198724