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Applying a Kansei engineering-based logistics service design approach to developing international express services
Chen, Mu-Chen; Chang, Kuo-Chien; Hsu, Chia-Lin; Xiao, … - In: International journal of physical distribution & … 45 (2015) 6, pp. 618-646
Persistent link: https://www.econbiz.de/10011376634
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Investigating the impacts of guanxi and relationship marketing in port logistics : two cases
Chen, Mu-Chen; Chang, Kuo-Chien; Hsu, Chia-Lin; Vega de … - In: Maritime economics & logistics : a quarterly scientific … 20 (2018) 4, pp. 603-623
Persistent link: https://www.econbiz.de/10011975177
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Investigating pharmaceutical logistics service quality with refined Kano's model
Chen, Mu-Chen; Hsu, Chia-Lin; Lee, Li-Hung - In: Journal of retailing and consumer services 57 (2020), pp. 1-12
Persistent link: https://www.econbiz.de/10012305901
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The data-driven analytics for investigating cargo loss in logisitics systems
Wu, Pei-Ju; Chen, Mu-Chen; Tsau, Chih-Kai - In: International journal of physical distribution & … 47 (2017) 1, pp. 68-83
Persistent link: https://www.econbiz.de/10011690934