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~subject:"Logistikdienstleister"
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Logistikdienstleister
Dienstleistungsqualität
12
Service quality
12
Customer satisfaction
8
Kundenzufriedenheit
8
Beziehungsmarketing
5
Consumer behaviour
5
Innovation adoption
5
Innovationsakzeptanz
5
Konsumentenverhalten
5
Logistics
5
Logistik
5
Relationship marketing
5
Website
4
Customer service
3
Internet marketing
3
Kundenservice
3
Logistics provider
3
Online-Marketing
3
Social Web
3
Social network
3
Social web
3
Soziales Netzwerk
3
Brand image
2
Customer retention
2
Customer service survey
2
Express logistics
2
International expeditors
2
Kansei
2
Kansei engineering
2
Kundenbindung
2
Lieferantenmanagement
2
Logistics service quality
2
Markenimage
2
Quality management
2
Qualitätsmanagement
2
Repurchase intentions
2
Satisfaction
2
Supplier relationship management
2
purchase intention
2
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English
3
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Chen, Mu-Chen
3
Hsu, Chia-Lin
3
Chang, Kuo-Chien
2
Lee, Li-Hung
1
Vega de Leon, German Alcibiades
1
Xiao, Jia-Hau
1
Published in...
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International journal of physical distribution & logistics management : IJPD & LM
1
Journal of retailing and consumer services
1
Maritime economics & logistics : a quarterly scientific journal committed to the advancement of maritime economics as a distinct and well defined branch of both applied economics and international business
1
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ECONIS (ZBW)
3
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Applying a Kansei engineering-based logistics service design approach to developing international express services
Chen, Mu-Chen
;
Chang, Kuo-Chien
;
Hsu, Chia-Lin
;
Xiao, …
- In:
International journal of physical distribution & …
45
(
2015
)
6
,
pp. 618-646
Persistent link: https://www.econbiz.de/10011376634
Saved in:
2
Investigating pharmaceutical logistics service quality with refined Kano's model
Chen, Mu-Chen
;
Hsu, Chia-Lin
;
Lee, Li-Hung
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012305901
Saved in:
3
Investigating the impacts of guanxi and relationship marketing in port logistics : two cases
Chen, Mu-Chen
;
Chang, Kuo-Chien
;
Hsu, Chia-Lin
;
Vega de …
- In:
Maritime economics & logistics : a quarterly scientific …
20
(
2018
)
4
,
pp. 603-623
Persistent link: https://www.econbiz.de/10011975177
Saved in:
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