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Das virtuelle Unternehmen : der Kunde als Co-Produzent
Davidow, William H. - 1993
Persistent link: https://www.econbiz.de/10000347131
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Rethinking the sales force : redefining selling to create and capture customer value
Rackham, Neil; DeVincentis, John R; DeVincentis, John - 1999
Persistent link: https://www.econbiz.de/10000675326
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Call Center Praxis : den telefonischen Kundenservice erfolgreich organisieren
Wiencke, Wolfgang - 1997
Persistent link: https://www.econbiz.de/10000625943
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Sales management : a global perspective
Honeycutt, Earl D.; Ford, John B.; Simintiras, Antonis C. - 2003
Persistent link: https://www.econbiz.de/10001724919
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Sales management : concepts and cases
Dalrymple, Douglas J.; Cron, William L.; DeCarlo, Thomas E. - 2001 - 7. ed.
Persistent link: https://www.econbiz.de/10004662075
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Sales and distribution management
Panda, Tapan K.; Sahadev, Sunil - 2005
Persistent link: https://www.econbiz.de/10004861706
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The ultimate sales managers' guide
Klymshyn, John - 2006
Persistent link: https://www.econbiz.de/10004870729
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Dalrymple's sales management : concepts and cases
Dalrymple, Douglas J. - 2006 - 9. ed.
Persistent link: https://www.econbiz.de/10004844021
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Making the number : how to use sales benchmarking to drive performance
Alexander, Greg; Bartels, Aaron; Drapeau, Mike - 2008
Persistent link: https://www.econbiz.de/10004924773
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More proactive sales management : avoid mistakes even great sales managers make, and get extraordinary results
Miller, William - 2009
Persistent link: https://www.econbiz.de/10004931232