Purpose The purpose of this paper is to identify factors influencing implementation of control charts on key … performance indicators (KPIs). Design/methodology/approach Factors driving organizational change described in literature are … compared with the result from the case study. Findings The important factors for implementation success differ to some extent …

Management system standards (MSS), such as ISO standards, TQM, etc. are widely -used standards adopted by millions of … output, or the performance of an organization is still discussed in scientific research. One reason might be that performance … Balanced Scorecard is one possible solution for performance measurement on a strategic and operational level and therefore …

Research in Management Cybernetics” entity at the North-West University, South Africa. Pieter holds professional and post …-graduate qualifications in management accounting and engineering management, and his research focuses primarily on applied management from … managerial accounting and business operations perspectives. Before his appointment, he occupied senior management and project …