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The mediating effect of business ethics in the relationship between total quality management and sustainable performance : perspective from 4- and 5-stars hotels
Kit-Yeng Sin; Sim, Choon Ling; Lim, Yi Jin; Lee, Damien; … - In: International journal of productivity and quality … 34 (2021) 2, pp. 176-204
Persistent link: https://www.econbiz.de/10012696559
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Shifting the paradigm of return on investment : a composite index to measure overall corporate performance
Bardy, Roland; Massaro, Maurizio - In: Corporate governance : the international journal for … 13 (2013) 5, pp. 498-510
Persistent link: https://www.econbiz.de/10010200784
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How could sustainability and sustainable development be understood based on a stakeholder needs focus? : a preliminary suggestion
Isaksson, Raine - In: Key challenges and opportunities for quality, …, (pp. 309-332). 2021
Persistent link: https://www.econbiz.de/10012506184
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Unternehmensverantwortung und Nachhaltigkeit : Umsetzung durch das Sustainability Performance Measurement
Boms, Annette - 2008 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003630748
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Benchmarking academics through sustainable assessment criteria : an Indian case study
Singh, Bikram Jit; Joshi, Rakesh - In: Benchmarking : an international journal ; BIJ 22 (2015) 3, pp. 505-536
Persistent link: https://www.econbiz.de/10011303677
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Benchmarking academics through sustainable assessment criteria : an Indian case study
Singh, Bikram Jit; Joshi, Rakesh - In: Benchmarking : an international journal ; BIJ 22 (2015) 3, pp. 505-536
Persistent link: https://www.econbiz.de/10011309172
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World-class sustainable manufacturing : framework and a performance measurement system
Dubey, Rameshwar; Gunasekaran, Angappa; Chakrabarty, Anindya - In: International journal of production research 53 (2015) 17, pp. 5207-5223
Persistent link: https://www.econbiz.de/10011389293
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Operating Performance Effects of Service Quality and Environmental Sustainability Capabilities in Logistics
Garcia-Dastugue, Sebastian - 2018
Resource allocation decisions in the areas of service quality and environmental sustainability canbe challenging because ex ante it is difficult to assess the potential performance benefits of suchinvestments. This paper investigates the operating performance implications of service qualityand...
Persistent link: https://www.econbiz.de/10012911668
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Quality systems for a responsible management in the university : measuring the performance of teaching staff
Matosas-López, Luis; Soto-Varela, Roberto; … - In: Sustainable and responsible entrepreneurship and key …, (pp. 102-124). 2021
Persistent link: https://www.econbiz.de/10012622573
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Assessing the ideology of total quality management towards hotel sustainability performance : empirical evidence using structural equation modelling
Kit-Yeng Sin; Muhammad Shahar Jusoh; Abbas Mardani - In: International journal of productivity and quality … 33 (2021) 3, pp. 311-335
Persistent link: https://www.econbiz.de/10012613502